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Otava Incident History

Maintenance

otava.com ↗10 top-level components

checked Oct 27, 2026 1:06 PM UTC · Otava's official status page

Otava is under maintenance.

Otava is currently undergoing maintenance to improve system performance, security, and reliability.

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Otava incident history

9 reports published by Otava in the last 30 days · 1 still open

When Otava breaks, it is typically resolved in 4h 6m — median across 3 resolved incidents over 30 days.

October 22, 2026

IN1 Data Center Power Interruption - 10/22/26

Last update

  1. resolvedOct 22 · 14:00 UTC

    At approximately 10:00 AM ET and again at 11:20 AM ET, the IN1 Data Center experienced power interruptions affecting the facility’s power distribution units (PDUs). The interruptions occurred when a facility vendor caused a power failure while performing break/fix maintenance work. The work has been suspended, and power has been restored. The environment is currently stable. We will provide additional updates as more information becomes available.

Reported by Otava on their status page.

October 18, 2026

OTAVA® Managed Endpoint (Automate) Outage - 10/18/26

Last update

  1. resolvedOct 19 · 12:14 UTC

    OTAVA® engineers have managed to solve the issue and ConnectWise Automate services have been restored. Administrators should now be able to remotely manage their endpoints via controlcenter.newcloudnetworks.com.

Reported by Otava on their status page.

October 12, 2026

OTAVA Cloud Backup Self-Service Restores via VCD - Temporarily Unavailable

Ongoing · last update

  1. investigatingOct 12 · 15:45 UTC

    We are continuing to investigate this issue.

Reported by Otava on their status page.

October 11, 2026

Las Vegas (NV1) Otava Cloud Connect (OCC) Service Outage

Last update

  1. resolvedOct 12 · 15:31 UTC

    This incident has been resolved.

Reported by Otava on their status page.

October 10, 2026

Ashburn (VA4) to Austin (AU1) - Transport circuit loss of redundancy - 10/10/2026

Last update

  1. resolvedOct 13 · 14:40 UTC

    This incident was resolved, back to normal power.

Reported by Otava on their status page.

October 7, 2026

Indianapolis (IN1) - OTAVA® Cloud - Management Portal Disruption - 10/7/2026

Last update

  1. resolvedOct 7 · 23:56 UTC

    This incident has been resolved.

Reported by Otava on their status page.

October 2, 2026

Las Vegas (NV1) - Internet Connectivity Degradation - 10/2/2026

Last update

  1. resolvedOct 2 · 12:48 UTC

    This incident has been resolved. Our engineering team confirmed that internet connectivity metrics within the Las Vegas (NV1) shared cloud environment remained stable. If you have questions or need assistance, contact OTAVA Support at support@otava.com or (877) 740-5028, Option 3.

Reported by Otava on their status page.

September 30, 2026

Ashburn (VA4) to Austin (AU1) - loss of redundancy - 09/29/2026

Last update

  1. resolvedOct 5 · 16:35 UTC

    This incident is resolved.

Reported by Otava on their status page.

September 28, 2026

Ashburn (VA4) to Austin (AU1) connectivity - loss of redundancy - 09/28/2026

Last update

  1. resolvedSep 29 · 16:32 UTC

    This incident has been resolved.

Reported by Otava on their status page.