Optus Incident History

We are happy to report that messages have continued to flow normally, and we are now resolving this incident. If you experience any further issues, please contact us at optussd@modicagroup.com. Regards, Optus SMS Support Team

The issue causing delays in message delivery has been resolved, queued messages have now been sent and delivery has returned to normal levels. If you are still experiencing issues please contact the support team. Regards, Optus SMS Support Team

We are currently experiencing elevated error rates when attempting to queue messages to the carrier. Customers may see delays in message deliverability. Our team is investigating the issue and working to restore normal service. We will provide another update as soon as more information becomes available.