checked Oct 27, 2026 9:44 PM UTC · Optum Solutions's official status page
Optum Solutions is up and running.
All components operational
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18 reports published by Optum Solutions in the last 30 days · 2 still open
When Optum Solutions breaks, it is typically resolved in 2h 6m — median across 11 resolved incidents over 30 days.
resolvedOct 27 · 18:12 UTC
This issue has been resolved. Performance has returned to optimal levels. Support will resume all impacted jobs for hosted clients. Thank you for your patience as our teams worked to resolve this incident.
Reported by Optum Solutions on their status page.
resolvedOct 24 · 17:13 UTC
Connect Center functionality has been restored. Thank you for your patience while the issue was being resolved
Reported by Optum Solutions on their status page.
resolvedOct 23 · 08:19 UTC
The issue was resolved after the supporting team refreshed the affected service. Once this was completed, the team tested the application again and confirmed that users were able to access successfully. Thank you for your patience as our teams worked to resolve this incident.
Reported by Optum Solutions on their status page.
resolvedOct 22 · 19:59 UTC
RTCE (Real-Time Claim Edits) service is currently processing normally, and no customer action is required at this time beyond resubmitting any previously impacted claims. We understand the repeated nature of this issue has been frustrating for our customers. Our engineering teams have made significant progress in identifying the likely root cause and are working to implement a targeted fix. We expect to take additional corrective actions as early as this evening, pending final validation. We will continue to closely monitor the environment and provide updates as work progresses. Thank you for your patience and partnership.
Reported by Optum Solutions on their status page.
resolvedOct 21 · 21:54 UTC
RTCE (Real-Time Claim Edits) service has been restored, and normal processing has resumed. We continue to monitor the issue to ensure stability. If you have any impacted claims, please resubmit them for processing. Thank you for your patience while our teams worked to identify and resolve this intermittent issue. We apologize for any inconvenience this may have caused and appreciate your understanding.
Reported by Optum Solutions on their status page.
resolvedOct 21 · 07:44 UTC
The issue was resolved after the supporting team refreshed the affected service. Once this was completed, the team tested the application again and confirmed that users were able to access successfully. Thank you for your patience as our teams worked to resolve this incident.
Reported by Optum Solutions on their status page.
resolvedOct 20 · 22:35 UTC
The ConnectCenter Pie Chart and Work List functionality has been restored. Please note that the data feed is still catching up, and all data is expected to be current by 7:00 AM CST on 10/21/26. Thank you for your patience as we complete the final stages of recovery.
Reported by Optum Solutions on their status page.
resolvedOct 16 · 20:22 UTC
Customers, All Central Services applications are fully operational. There is currently a lag with EOPN that should be fully caught up within the hour that we're continuing to monitor. We appreciate your patience as we worked towards the solution. Services Impacted - EPR, ePharmacy, EOPN, PDX-MS
Reported by Optum Solutions on their status page.
resolvedOct 15 · 17:24 UTC
RTCE (Real-Time Claim Edits) service has been restored, and normal processing has resumed. We continue to monitor the issue to ensure stability. If you have any impacted claims, please resubmit them for processing. Thank you for your patience while our teams worked to identify and resolve this intermittent issue. We apologize for any inconvenience this may have caused and appreciate your understanding.
Reported by Optum Solutions on their status page.
resolvedOct 14 · 17:46 UTC
The intermittent issue affecting RTCE (Real-Time Claim Edits) has been resolved. Please resubmit any impacted claims. Thank you for your patience while our teams worked to identify and correct the issue. We appreciate your patience and apologize for any inconvenience this may have caused.
Reported by Optum Solutions on their status page.
resolvedOct 14 · 17:10 UTC
This issue has been resolved, and appointment reminders are now being sent successfully.
Reported by Optum Solutions on their status page.
resolvedOct 13 · 13:55 UTC
Order validation is restored and functioning.
Reported by Optum Solutions on their status page.
resolvedOct 13 · 12:31 UTC
Our Optum technical teams have resolved an issue that caused users to experience login error while loading the Optum Integrity one application Launch Pad. Optum technical teams will continue to monitor the stability of the system. Thank you for your patience as our teams worked to resolve this issue.
Reported by Optum Solutions on their status page.
investigatingOct 7 · 12:42 UTC
We are currently investigating an issue affecting the InterQual Cloud Solutions applications. Users may encounter issues logging in. Our team is actively working to identify and resolve the problem. We will provide additional information as our investigation progresses.
Reported by Optum Solutions on their status page.
investigatingOct 11 · 15:51 UTC
Our team is actively working to address an issue that is currently blocking the required steps for service restoration. Once resolved, we will proceed with the necessary actions to restore the production service. The next update will be provided by 10/12/2026 at 10:30 AM CT.
Reported by Optum Solutions on their status page.
resolvedOct 4 · 18:28 UTC
This communication is intended for all CareSelect Imaging and CareSelect Lab customers. The outage impacting production where end users could not receive decision support in the end user workflow has been resolved as of 1:25 PM CT on 10/04/2026. During this outage, first reported at 9:25 AM CT, the Appropriate Use Criteria was unavailable to end users for consultation and feedback was not available to end users. Thank you for your patience as our teams worked to resolve this incident.
Reported by Optum Solutions on their status page.
resolvedSep 28 · 17:48 UTC
We have resolved the issue occurring within Optum Integrity One that is causing issues with loading cases, latency and errors within the application. Thank you for your patience as our teams worked to resolve this issue.
Reported by Optum Solutions on their status page.
resolvedSep 28 · 17:48 UTC
We have resolved the issue occurring Enterprise CAC that is causing issues with loading cases, latency and errors within the application. Thank you for your patience as our teams worked to resolve this issue.
Reported by Optum Solutions on their status page.
