Optum Solutions Incident History
Optum Solutions is currently operational with all systems functioning normally.
Incident History
Showing incidents from the last 15 days
Report: "Azure East 2 Production Firewall Upgrade"
Last updateOn Friday, July 17, 1:00 a.m.-6:00 a.m. ET, Optum Insight will perform an Azure East 2 Production Internet Firewall upgrade.This work is scheduled during the Optum Insight maintenance window. However, be advised that inbound transactions or activities related to the URLs listed below could experience a brief service interruption during this period.While Optum Insight expects any service disruption to be minimal, we recommend the following precautions:- Retransmit any failed transactions shortly after an error is observed.- Suspend batch claim processing during the maintenance window, if possible.- Thank you for your understanding as we complete this infrastructure upgrade.scriptrouting.changehealthcare.comconnect.changehealthcare.comconnecthttppost.changehealthcare.comrxnsconnect.changehealthcare.comhttps://allwin.nethttps://medrxweb.changehealthcare.com
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Report: "Resolved Notice: RXSS RXN API - RECAST CLAIM FORMATTER - Customers are unable to submit and process claims"
Last updateThe service interruption has been resolved, and all affected services have been fully restored. Thank you for your patience. #INC50944174
Restoration is in progress, and the team is actively working to recover the service. Current estimates indicate recovery may take approximately one hour. #INC50944174
The Recast Service is currently experiencing an outage. The support team has identified the issue and is actively investigating and working to restore the service as quickly as possible. Further updates will be provided as progress is made. INC# INC50944174
Report: "Resolved Notice: RXSS RXN API - RECAST CLAIM FORMATTER - Customers are unable to submit and process claims"
Last updateThe service interruption has been resolved, and all affected services have been fully restored. Thank you for your patience.#INC50944174
Restoration is in progress, and the team is actively working to recover the service. Current estimates indicate recovery may take approximately one hour.#INC50944174
The Recast Service is currently experiencing an outage. The support team has identified the issue and is actively investigating and working to restore the service as quickly as possible. Further updates will be provided as progress is made.INC# INC50944174