Asset uploads failing in Optimizely CMP and DAM
Last updateresolvedOct 28 · 07:13 UTC
This incident has been resolved.
Reported by Optimizely Service on their status page.
checked Oct 28, 2026 11:13 AM UTC · Optimizely Service's official status page
Optimizely Service is up and running.
Optimizely Service is currently operational with all systems functioning normally.
All components operational
Be the first to know
Statusfield watches Optimizely Service alongside the rest of your stack and tells you when its status changes. Email, Slack, Microsoft Teams, PagerDuty, and webhooks.
30-day free trial — no card needed. First-time customers; continued monitoring requires a paid subscription.
Optimizely Service incident history
14 reports published by Optimizely Service in the last 30 days
When Optimizely Service breaks, it is typically resolved in 3h 48m — median across 5 resolved incidents over 30 days.
October 27, 2026
October 23, 2026
Degraded Performance - CMS Edit Mode in DXP
Last updateresolvedOct 23 · 15:46 UTC
All services are performing normally and stability has been confirmed throughout the monitoring period.
Reported by Optimizely Service on their status page.
October 22, 2026
Optimizely Campaign: Campaign user interface
Last updateresolvedOct 22 · 14:37 UTC
This incident has been resolved.
Reported by Optimizely Service on their status page.
October 21, 2026
ODP EU Region - Impact due to Snowflake incident
Last updateresolvedOct 22 · 07:36 UTC
The Snowflake issue affecting the EU region has been resolved. Data processing has caught up, and reports, exports, segments, and campaigns are working normally. Recurring campaigns paused during the incident have resumed, and they have completed their missed runs.
Reported by Optimizely Service on their status page.
October 15, 2026
Degraded Snippet Publishing Performance
Last updateresolvedOct 15 · 13:39 UTC
We have resolved the issue that caused delayed publishing and extended "Uploading to CDN" times for some customers. Publishing requests are now processing normally. The issue was caused by a temporary backlog in snippet upload processing, which has been cleared. We apologize for the disruption and appreciate your patience while we worked to restore service. Existing experiences remained available throughout this issue.
Reported by Optimizely Service on their status page.
Degraded Snippet Publishing Performance
Last updateResolvedOct 15 · 13:39 UTC
We have resolved the issue that caused delayed publishing and extended "Uploading to CDN" times for some customers. Publishing requests are now processing normally. The issue was caused by a temporary backlog in snippet upload processing, which has been cleared. We apologize for the disruption and appreciate your patience while we worked to restore service. Existing experiences remained available throughout this issue.
Reported by Optimizely Service on their status page.
October 13, 2026
Elevated GraphQL API errors and delayed data ingestion in ODP – US region
Last updateresolvedOct 13 · 18:10 UTC
Between 15:05 and 16:10 UTC on October 13, 2026, Data Platform customers in the US region experienced delayed data ingestion and elevated error rates on the GraphQL API. From about 15:20 to 16:07 UTC, most GraphQL API requests failed with HTTP 5xx errors or timeouts. Ingestion of new data was delayed by up to about 65 minutes. All delayed data accepted during the incident was processed by 16:10 UTC. Our engineers applied infrastructure changes that resolved the issue in the US region. The same changes have been applied to our other regions to prevent a similar issue there. We apologize for the disruption.
Reported by Optimizely Service on their status page.
Elevated GraphQL API errors and delayed data ingestion in ODP – US region
Last updateResolvedOct 13 · 18:10 UTC
Between 15:05 and 16:10 UTC on October 13, 2026, Data Platform customers in the US region experienced delayed data ingestion and elevated error rates on the GraphQL API. From about 15:20 to 16:07 UTC, most GraphQL API requests failed with HTTP 5xx errors or timeouts. Ingestion of new data was delayed by up to about 65 minutes. All delayed data accepted during the incident was processed by 16:10 UTC.Our engineers applied infrastructure changes that resolved the issue in the US region. The same changes have been applied to our other regions to prevent a similar issue there.We apologize for the disruption.
Reported by Optimizely Service on their status page.
October 9, 2026
Content Graph Performance Degradation
Last updateresolvedOct 9 · 13:41 UTC
The cache eviction and webhook delivery issues impacting Content Graph have been resolved. Stale content is no longer being served, and publishing workflows have returned to normal operation.
Reported by Optimizely Service on their status page.
Content Graph Performance Degradation
Last updateResolvedOct 9 · 13:41 UTC
The cache eviction and webhook delivery issues impacting Content Graph have been resolved. Stale content is no longer being served, and publishing workflows have returned to normal operation.
Reported by Optimizely Service on their status page.
October 6, 2026
Data processing delays in EMEA
Last updateresolvedOct 6 · 17:00 UTC
We're seeing delays in processing incoming data in the EU region. Campaigns that depend on recent data may be delayed or may not send. A fix is in place and data processing is back to normal. We're watching to make sure it stays stable.
Reported by Optimizely Service on their status page.
Data processing delays in EMEA
Last updateResolvedOct 6 · 17:00 UTC
We're seeing delays in processing incoming data in the EU region. Campaigns that depend on recent data may be delayed or may not send.A fix is in place and data processing is back to normal. We're watching to make sure it stays stable.
Reported by Optimizely Service on their status page.
September 30, 2026
Optimizely Graph - All region's production clusters experienced failed stored queries
Last updateresolvedSep 30 · 18:07 UTC
This incident has been resolved as the service has remained healthy and stable since the mitigation was applied.
Reported by Optimizely Service on their status page.
Optimizely Graph - All region's production clusters experienced failed stored queries
Last updateResolvedSep 30 · 18:07 UTC
This incident has been resolved as the service has remained healthy and stable since the mitigation was applied.
Reported by Optimizely Service on their status page.