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nuwacom platform Incident History

Operational

nuwacom.com ↗2 components

checked Sep 7, 2026 2:01 PM UTC · nuwacom platform's official status page

nuwacom platform is up and running.

nuwacom platform is currently operational with all systems functioning normally.

All components operational

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nuwacom platform incident history

1 report published by nuwacom platform in the last 30 days

When nuwacom platform breaks, it is typically resolved in 1h 34m — median across 3 resolved incidents over 90 days.

September 3, 2026

Application Functionality Intermittently Failing for Some Users

Last update

  1. postmortemSep 3 · 11:48 UTC

    Between approximately _12:15 and 13:30 CET_, some users experienced errors loading the application and were unable to upload documents to Chat or the Knowledge Base. Document processing was also delayed during this period. The cause was an issue with the document search index, which exhausted available database connections and affected application availability. The search index has been rebuilt, and all services are operating normally. We are taking measures to prevent similar issues from occurring in the future.

Reported by nuwacom platform on their status page.