New Relic Incident History

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Last checked Jul 27, 2026 10:42 PM UTC from New Relic's official status page

Incident History

Showing incidents from the last 15 days

Jul 17, 2026

Report: "E2M (Events-2-Metrics) authorization issues"

Last update Jul 17, 2026 @ 10:21 AM UTC

resolvedJul 17, 2026 @ 10:21 AM UTC

Between 15:00 UTC on July 14th and 10:00 UTC on July 17th, we experienced an issue where some customers experienced authorization issues when attempting to create, read or update E2M (Events-2-Metrics) rules in the US, EU and JP regions. This was due to a recent change we have made to our authorization endpoints. These endpoints now require S2S authentication which has caused requests to our E2M (Events-2-Metrics) to fail. Our teams have rolled back these changes until a permanent fix can be put in place. The issue is now resolved, and the impacted services have returned to normal service.