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New Relic Incident History

Operational

newrelic.com ↗10 top-level components

checked Nov 2, 2026 5:26 PM UTC · New Relic's official status page

New Relic is up and running.

New Relic is currently operational with all systems functioning normally.

All components operational

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New Relic incident history

4 reports published by New Relic in the last 30 days

When New Relic breaks, it is typically resolved in 56m — median across 2 resolved incidents over 30 days.

November 2, 2026

Data Irregularities in US Region

Last update
  1. resolvedNov 2 · 14:06 UTC

    Between 13:09 and 13:58 UTC on November 2nd, we experienced an issue in the US region where some customers may have experienced a delay in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. The issue is now resolved and our services are operating as expected.

Reported by New Relic on their status page.

Synthetics Ping Monitor Processing Delays in Multiple Regions

Last update
  1. resolvedNov 2 · 04:17 UTC

    Queue processing for Synthetic ping monitors has normalized across all affected locations, and throughput metrics have returned to baseline. Systems remain stable and the service is operating normally.

Reported by New Relic on their status page.

October 28, 2026

Next-Gen Entity Platform Issues

Last update
  1. resolvedOct 28 · 09:42 UTC

    Between 08:35 and 09:42 UTC on October 28th, we experienced an issue in the JP region affecting the Next Gen Entity Platform (NGEP) where some customers may have been unable to view or manage entities. The issue is now resolved and the service is operating normally.

Reported by New Relic on their status page.

Next-Gen Entity Platform Issues

Last update
  1. ResolvedOct 28 · 09:42 UTC

    Between 08:35 and 09:42 UTC on October 28th, we experienced an issue in the JP region affecting the Next Gen Entity Platform (NGEP) where some customers may have been unable to view or manage entities. The issue is now resolved and the service is operating normally.

Reported by New Relic on their status page.