Microsoft 365 (Consumer) logo and current status indicator

Microsoft 365 (Consumer) Incident History

Operational

microsoft.com ↗9 components

checked Oct 26, 2026 10:29 PM UTC · Microsoft 365 (Consumer)'s official status page

Microsoft 365 (Consumer) is up and running.

Microsoft 365 (Consumer) is currently operational with all systems functioning normally.

All components operational

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Microsoft 365 (Consumer) incident history

3 reports published by Microsoft 365 (Consumer) in the last 30 days · 2 still open

When Microsoft 365 (Consumer) breaks, it is typically resolved in 6h 28m — median across 1 resolved incidents over 30 days.

October 26, 2026

We're looking into a potential problem impacting Microsoft 365 Copilot

Last update
  1. Resolved — Service restoredOct 26 · 16:57 UTC

    User impact: We're checking for potential impact to your users. Final status: The investigation is complete and we've determined the service is healthy. A service incident didn't actually occur. This communication will expire in 24 hours. This is the final update for the event.

Reported by Microsoft 365 (Consumer) on their status page.

Users experience service quality issues in Microsoft Copilot for Microsoft 365

Ongoing · last update
  1. Service degradationOct 26 · 16:47 UTC

    User impact: Users are experiencing issues in the service. Current status: We're investigating a potential issue impacting Microsoft 365 Copilot and checking for impact to your organization. We'll provide an update within 30 minutes.

Reported by Microsoft 365 (Consumer) on their status page.

Users may be unable to access Microsoft Copilot in Microsoft 365

Ongoing · last update
  1. Service degradationOct 26 · 12:14 UTC

    User impact: Users may be unable to access Microsoft Copilot in Microsoft 365. Current status: We’ve identified that a recent service update contained a code defect that restricted some requests to the same region as the deployed service, resulting in request failures. We’ve prepared a fix and plan to deploy it through our standard service update process. Scope of impact: Your organization is affected by this event, and any user attempting to access Microsoft Copilot in Microsoft 365 may be impacted. Start time: Tuesday, October 20, 2026, at 1:00 PM UTC Root cause: A recent service update contained a code defect that restricted some requests to the same region as the deployed service, resulting in request failures. Next update by: Wednesday, October 28, 2026, at 7:00 PM UTC

Reported by Microsoft 365 (Consumer) on their status page.