checked Oct 29, 2026 6:19 PM UTC · Metrofile Cloud's official status page
Metrofile Cloud is under maintenance.
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7 reports published by Metrofile Cloud in the last 30 days · 4 still open
In progressOct 29 · 20:00 UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Reported by Metrofile Cloud on their status page.
ResolvedOct 28 · 20:00 UTC
On the evening of 28 October 2026, a processor compatibility update was applied to our virtual infrastructure platform to support new compute hosts. After the change, our automated workload-balancing service attempted to move some virtual machines between hosts. These moves could not complete, and a small number of client virtual machines were placed in an error state between 20:22 on 28 October and 04:22 on 29 October 2026 (SAST). Services on the affected virtual machines were unavailable from that point.The issue was identified on the morning of 29 October 2026. From 08:42, our engineers shut down, migrated and restarted each affected virtual machine, and all were restored and verified. No data was lost.To complete the update, the remaining virtual machines will be restarted during scheduled maintenance tonight, 29 October 2026, from 20:00 to 00:00 (SAST): https://status.irontree.co.za/incidents/3t8z99r97d8sWe are reviewing our change process to include automated platform services in impact assessments. We apologise for the disruption. If you have any questions, please contact our support team at vps@irontree.co.za.
Reported by Metrofile Cloud on their status page.
IdentifiedOct 26 · 16:01 UTC
A critical vulnerability (CVE-2026-111497) has been disclosed in the Brotli compression library used by Node.js and a number of other software platforms. Under certain conditions, an attacker could use specially crafted data to crash an affected application or potentially run code on the server. At the time of writing, no exploitation in the wild has been publicly reported.What IronTree is doingWe have patched or are patching the IronTree-managed platforms that are affected.We have scanned hosted servers for affected components and will contact clients whose servers show signs of them. We are adding network-level protections where we can.What our scans can and cannot tell youOur scans can show that Node.js or related components are present on a server. They cannot tell us whether your specific application is actually exposed. That depends on how the software vendor built and configured the application. Many applications include their own copy of Node.js, which our scans may not fully detect.What we recommendContact your software vendor to confirm whether your application is affected and when a fix will be available.Apply vendor updates as soon as they are released. Fixed Node.js versions are 22.23.4, 24.22.1 and 26.12.1 or later.Don’t replace a runtime bundled inside a vendor application yourself. Wait for the vendor’s update.If you have questions or would like help coordinating with your vendor, please contact IronTree Support.
Reported by Metrofile Cloud on their status page.
IdentifiedOct 22 · 13:31 UTC
On 21 October 2026 the PHP project disclosed two critical remote code execution vulnerabilities, CVE-2026-109618 and CVE-2026-109619 (“php2shell”). They affect PHP installations that serve web requests, going back to PHP 5.4. Exploitation attempts have been reported in the wild. IronTree platforms: patching and mitigation of affected IronTree systems is in progress. Status updates for specific services will be posted separately. Client-hosted systems: clients are responsible for patching PHP and the applications that run on it. Please update to PHP 8.5.12, 8.4.27, 8.3.36 or 8.2.35 (or your distribution’s patched package), restart PHP services, and upgrade any end-of-life PHP versions as soon as possible. IronTree is identifying vulnerable client systems and will contact affected clients directly.We encourage you to review you applications for the affected PHP version and should you suspect your applications are vulnerable, you should patch as soon as possible.If you’d like extra snapshots or backups taken before patching, contact support by emailing vps@irontree.co.za
Reported by Metrofile Cloud on their status page.
In progressOct 12 · 20:00 UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Reported by Metrofile Cloud on their status page.
ResolvedOct 12 · 11:18 UTC
Systems have been stable of the weekend, we are closing out this incident. If you are still having any issues with Everfiles, please contact support.
Reported by Metrofile Cloud on their status page.
ResolvedOct 26 · 15:54 UTC
Microsoft has released an update that resolves the Remote Desktop (RDP) connection issues caused by a previous Windows update. Once the latest updates are installed, affected systems should connect normally. We are now closing this incident. If you still experience RDP connection issues after installing the latest updates, please contact our support team.
Reported by Metrofile Cloud on their status page.
