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Magensa Incident History

Operational

10 components

checked Oct 24, 2026 11:39 AM UTC · Magensa's official status page

Magensa is up and running.

Magensa is currently operational with all systems functioning normally.

All components operational

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Magensa incident history

5 reports published by Magensa in the last 30 days

October 21, 2026

Magensa processing errors - access denied

Last update
  1. resolvedOct 21 · 22:46 UTC

    Today, between 2:42pm and 2:46pm PT, Magensa services encountered processing errors. Normal transaction handling has resumed.

Reported by Magensa on their status page.

October 19, 2026

Non-Magensa notification: FISERV latency issues

Last update
  1. resolvedOct 19 · 23:53 UTC

    Magensa is closing this notification with the following from FISERV that repairs/work are ongoing: Update on Intermittent Service Degradation Affecting Multiple Applications - INC022546902 An update has been posted Fiserv has engaged additional vendor's and continues to investigate the cause of the latency and timeouts for additional remediation activities. While we work to resolve the overall issue, some users may continue to experience intermittent latency and transaction timeouts affecting the following applications: Commerce Control Center (CCC) CommerceHub Spin Catalyst Pay by Bank Rapid Connect Marketplace Money Network Mobile Money Network IVR Money Network CMS uCom / Connected Commerce Further updates will be provided as additional information becomes available or by 8:00 p.m. ET Time posted Oct 19, 23:01 UTC

Reported by Magensa on their status page.

Non Magensa notification: FISERV including Rapid Connect

Last update
  1. resolvedOct 19 · 20:16 UTC

    Update on Intermittent Service Degradation Affecting Multiple Applications - INC022546902 An update has been posted The impact associated with the intermittent latency condition affecting the CommerceHub, Pay by Bank, Rapid Connect, and uCom platforms has been mitigated as of 12:15 p.m. ET. The condition resulted in elevated transaction timeout rates for some users. Fiserv teams continue to actively monitor platform performance and are prepared to take additional actions if necessary to ensure full service restoration. Further updates will be provided as information becomes available or by 3:00 p.m. ET. Time posted Oct 19, 17:14 UTC

Reported by Magensa on their status page.

October 17, 2026

Intermittent partial latency and time outs possible from 8:47pm PT to 8:55am PT.

Last update
  1. resolvedOct 19 · 16:45 UTC

    This incident has been resolved.

Reported by Magensa on their status page.

October 15, 2026

Notice - TSYS Production processing showing long running or disconnected transaction attempts.

Last update
  1. resolvedOct 16 · 16:20 UTC

    The incident was resolved.

Reported by Magensa on their status page.