Luno Incident History

1. identifiedSep 10 · 14:57 UTC

   Date: Thursday, 10 September 2026 Time: 10:00 PM – 11:00 PM (WAT) Expected downtime: 30–45 minutes What this means for you: During this window, you may experience brief disruptions to payments, including deposits, withdrawals, and related services. All pending transactions will be processed automatically once maintenance is complete — nothing will be lost. If possible, we recommend completing any payments before or after this window. We apologise for any inconvenience and will confirm here once maintenance is complete.

Reported by Luno on their status page.

1. resolvedSep 9 · 09:44 UTC

   All systems are back to normal, and the backlog has been cleared. Your funds should now be fully visible in your account. Thank you for your patience.

Reported by Luno on their status page.

1. resolvedSep 2 · 15:11 UTC

   This incident is fully resolved and transactions are processing again. We apologise for any inconvenience caused.

Reported by Luno on their status page.

1. resolvedSep 2 · 02:04 UTC

   Withdrawals are now being processed as scheduled.

Reported by Luno on their status page.

1. identifiedAug 31 · 14:03 UTC

   We have identified an issue that is affecting South African customers who attempt to buy cryptocurrency with the Instant Buy feature and receive an error. Customers can still use instant deposit and EFT options to buy cryptocurrency. We are working on this as a priority

Reported by Luno on their status page.

1. resolvedAug 26 · 10:31 UTC

   Our Scheduled Maintenance has been postponed, we will communicate a new date and time We appreciate your understanding in this matter.

Reported by Luno on their status page.

1. ResolvedAug 26 · 10:31 UTC

   Our Scheduled Maintenance has been postponed, we will communicate a new date and timeWe appreciate your understanding in this matter.

Reported by Luno on their status page.

1. resolvedAug 26 · 05:20 UTC

   Withdrawals are now processed as usual

Reported by Luno on their status page.

1. ResolvedAug 26 · 05:20 UTC

   Withdrawals are now processed as usual

Reported by Luno on their status page.

1. resolvedAug 25 · 07:28 UTC

   Update: Instant buy is working as expected, and we see no further issues regarding this feature. We appreciate your understanding and patience in this matter.

Reported by Luno on their status page.

1. ResolvedAug 25 · 07:28 UTC

   Update:Instant buy is working as expected, and we see no further issues regarding this feature.We appreciate your understanding and patience in this matter.

Reported by Luno on their status page.

1. resolvedAug 22 · 16:30 UTC

   Issue has been resolved. We thank you for your patience

Reported by Luno on their status page.

1. ResolvedAug 22 · 16:30 UTC

   Issue has been resolved. We thank you for your patience

Reported by Luno on their status page.

1. resolvedAug 17 · 09:16 UTC

   The issue has been resolved, deposits are now available for customers. Thank you for your patience.

Reported by Luno on their status page.

1. ResolvedAug 17 · 09:16 UTC

   The issue has been resolved, deposits are now available for customers. Thank you for your patience.

Reported by Luno on their status page.

1. resolvedAug 14 · 06:37 UTC

   We are no longer seeing any issues related to deposits in Nigeria. Deposits should be working as normal We appreciate your understanding in this matter.

Reported by Luno on their status page.