Link Mobility Incident History

Dear Customer / Partner, For your information, the disturbance towards Fastweb in Italy has been resolved. Start Date & Time: 2026-07-20 06:25 CEST End Date & Time: 2026-07-20 07:30 CEST Info: The services are back in operational state. This disruption originated within operator's network and we have received information from the operator that the issue has been resolved. We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.

Dear Customer / Partner, The impact is no longer present, Fastweb in Italy will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Fastweb in Italy. Start Date & Time: 2026-07-20 06:25 CEST Affected service: SMS, Delivery Reports Issue: Mobile Terminated (MT) messages and Delivery Reports (DLR) may be delayed or missing LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner, We would like to inform you about an unscheduled service disruption that affected SMSAPI.PL. Issue start time: 20 July 2026, 03:15 CEST Issue end time: 20 July 2026, 03:45 CEST Impact: Customers may have experienced temporary unavailability of api.smsapi.pl The issue has been resolved, and the service is operating normally. We apologize for the inconvenience caused.

Dear Customer / Partner, We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.

Following an extended period of monitoring, we can confirm that the implemented fix has successfully resolved the issue. All affected services have been operating as expected, with no further signs of instability or recurrence since the fix was applied. As a precaution, our engineering team will continue to closely monitor the platform to ensure the long-term stability and reliability of the service. We will continue to closely monitor the platform over the coming period to ensure continued stability and service quality.

A fix has been implemented and we are monitoring the results.

Dear Customer/Partner, We would like to inform you about an unscheduled service disruption affecting endpoints on the CGI platform. Affected services: - API: n-eu.linkmobility.io - APIs: *.sp247.net Impact: We are experiencing temporary and intermittent issues with customer account operations. Customers may experience short disruptions when sending MT messages, receiving MO messages, or processing delivery reports (DLRs). The overall impact is currently limited. The majority of traffic is being processed successfully, and any potential disruptions are expected to be brief and sporadic. Messages affected during these short interruptions may not be delivered. We are currently working on mitigating the impact and restoring full platform stability. We will provide further updates as soon as more information becomes available.

Dear Customer / Partner, We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.

Dear Customer / Partner, The impact is no longer present, the traffic towards Portugal will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Portugal. Start Date & Time: 2026-07-14 17:00 CEST Affected service: Mobile terminated messages Issue: A portion of traffic towards Portugal is currently failing with an undelivered status. Our engineers are currently investigating the incident and are in close contact with the supplier. We apologize for the inconvenience caused and will provide more information when available.

Dear Customer / Partner,We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support.Thank you for your patience and understanding.

Dear Customer / Partner,The impact is no longer present, the traffic towards Hungary will remain under close observation for the next 2 hours.We plan to send you an update within the next 2 hours or when new information is available.

Dear Customer / Partner,Please be informed that we are currently experiencing a service disturbance towards Hungary.Start Date & Time: 2026-07-10 07:00 CESTAffected Services:Mobile Terminated (MT) messagesMobile Originated (MO) messagesDelivery Reports (DLRs)Impact:Mobile Terminated (MT) messages may be delayed or missingMobile Originated (MO) messages may be delayed or missingDelivery Reports (DLRs) may be delayed or missingOur engineers are actively investigating the issue and are in direct contact with the operator.We apologize for the inconvenience and will provide further updates as soon as they become available.

Dear Customer / Partner, We would like to notify you that the disturbance is now closed. If you experience any further delays do not hesitate to contact your local support. Thank you for your patience and understanding.

Dear Customer / Partner, The impact is no longer present, the traffic towards Hungary will remain under close observation for the next 2 hours. We plan to send you an update within the next 2 hours or when new information is available.

Dear Customer / Partner, Please be informed that we are currently experiencing a service disturbance towards Hungary. Start Date & Time: 2026-07-10 07:00 CEST Affected Services: Mobile Terminated (MT) messages Mobile Originated (MO) messages Delivery Reports (DLRs) Impact: Mobile Terminated (MT) messages may be delayed or missing Mobile Originated (MO) messages may be delayed or missing Delivery Reports (DLRs) may be delayed or missing Our engineers are actively investigating the issue and are in direct contact with the operator. We apologize for the inconvenience and will provide further updates as soon as they become available.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dear Customers and Partners,We would like to inform you about planned maintenance activities on the SMSAPI BG platform.Maintenance WindowStart Time: 2026-07-09 22:00 CESTEnd Time: 2026-07-10 04:00 CESTAffected Services- Website – www.smsapi.bg- Customer Portal – portal.smsapi.bg- API – api.smsapi.bg- SMS MT- SMS MO- DLRExpected ImpactDuring the maintenance window, short service interruptions may occur while changes are being applied. Individual outages are expected to last approximately 5–10 minutes.Users may experience:- Temporary unavailability of the SMSAPI BG website and customer portal- Temporary unavailability of API services- Delays in SMS submission, delivery reports (DLRs), and inbound message processing (MO)We apologize for any inconvenience this may cause and appreciate your patience and understanding while we carry out these improvements.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dear Customer / Partner, Please be aware of the maintenance window planned by Legos in France.Start Date & Time: 2026-07-08 22:00 CESTEnd Date & Time: 2026-07-09 02:00 CESTAffected services:Mobile Terminated (MT), Mobile Originated (MO), Delivery Reports (DLRs). Impact:- Mobile Terminated (MT) messages may be delayed.- Mobile Originated (MO) messages may be delayed.- Delivery Reports (DLRs) may be delayed.Link Mobility France has received notification regarding a scheduled maintenance activity.During that time you might notice some delay in the delivery of the SMS due to the failover taking place with the SMS operators. Your SMS will be queued during that time and sent when the connection is up.Please be advised that this impact is limited to the mentioned products; all other traffic and Link Mobility France systems are unaffected by this activity.If you have any questions or concerns, please feel free to contact our local support team.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dear Customers and Partners,We would like to inform you about planned maintenance activities on the SMSAPI RO platform.Maintenance WindowStart Time: 2026-07-07 22:00 CESTEnd Time: 2026-07-08 04:00 CESTAffected Services- Website – www.smsapi.ro- Customer Portal – portal.smsapi.ro- API – api.smsapi.ro- SMS MT- SMS MO- DLRExpected ImpactDuring the maintenance window, short service interruptions may occur while changes are being applied. Individual outages are expected to last approximately 5–10 minutes.Users may experience:- Temporary unavailability of the SMSAPI RO website and customer portal- Temporary unavailability of API services- Delays in SMS submission, delivery reports (DLRs), and inbound message processing (MO)We apologize for any inconvenience this may cause and appreciate your patience and understanding while we carry out these improvements.

Dear Customer / Partner,For your information, the disturbance towards 1&1 in Germany has been resolved.Start Date & Time: 2026-07-07 00:06 CESTEnd Date & Time: 2026-07-07 01:30 CESTInfo: The services are back in operational state.This disruption originated within operator's network and we have received information from the operator that the issue has been resolved.We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.

Dear Customer / Partner,The impact is no longer present, 1&1 in Germany will remain under close observation for the next 2 hours.We plan to send you an update within the next 2 hours or when new information is available.

Dear Customer / Partner,Please be informed that we are currently experiencing a service disturbance towards 1&1 in Germany.Start Date & Time: 2026-07-07 00:06 CESTAffected Services:Mobile Terminated (MT) messagesMobile Originated (MO) messagesDelivery Reports (DLRs)Impact:Mobile Terminated (MT) messages may be delayed or missingMobile Originated (MO) messages may be delayed or missingDelivery Reports (DLRs) may be delayed or missingOur engineers are actively investigating the issue and are in direct contact with the operator.We apologize for the inconvenience and will provide further updates as soon as they become available.