Lightspeed - logo and current status indicator

Lightspeed - Incident History

Degraded

lightspeedhq.com ↗13 top-level components

checked Oct 28, 2026 1:36 PM UTC · Lightspeed -'s official status page

Lightspeed - has disruptions affecting Accounting Integrations.

1 of 87 components currently reports a disruption.

Operational: Lightspeed Retail (X-Series), Lightspeed Retail (R-Series), Lightspeed Retail (S-Series).

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Lightspeed - incident history

23 reports published by Lightspeed - in the last 30 days · 2 still open

When Lightspeed - breaks, it is typically resolved in 8h 31m — median across 7 resolved incidents over 30 days.

October 28, 2026

Restaurant O-Series: Accounting Integration Delays

Ongoing · last update
  1. monitoringOct 28 · 00:36 UTC

    We're aware that some venues are seeing longer-than-usual delays when syncing data with connected accounting platforms. An unexpected spike in traffic has created a temporary queue. Your data remains fully secure, and our systems are steadily working through the backlog. We appreciate your patience while we get everything up to speed.

Reported by Lightspeed - on their status page.

October 26, 2026

Delayed Hospitality payout reporting

Last update
  1. resolvedOct 26 · 13:33 UTC

    The payment reports have synced, and details are now available.

Reported by Lightspeed - on their status page.

October 23, 2026

Lightspeed Retail (R/C-Series) Latency or outage

Last update
  1. resolvedOct 23 · 21:17 UTC

    The incident is resolved on the Cloudflare side

Reported by Lightspeed - on their status page.

Slowness on C-Series webshops in Europe

Last update
  1. resolvedOct 23 · 08:25 UTC

    This incident has been resolved.

Reported by Lightspeed - on their status page.

October 21, 2026

Statement on PHP vulnerabilities

Last update
  1. resolvedOct 23 · 13:32 UTC

    Lightspeed has completed the deployment of security updates across all products in response to the recently reported PHP vulnerabilities. All services should be available at this time.

Reported by Lightspeed - on their status page.

October 20, 2026

Restaurant O-Series: Brief API degradation

Last update
  1. resolvedOct 20 · 06:30 UTC

    Our team were alerted by a small group of customers that our API had some degradation between 5:17PM and 5:29PM AEDT. This has been isolated to a scaling issue and resolved, most online orders would have succeeded with a retry during this time.

Reported by Lightspeed - on their status page.

October 17, 2026

Delays - Sales history lag

Last update
  1. resolvedOct 17 · 07:50 UTC

    The sales history delays have been resolved.

Reported by Lightspeed - on their status page.

October 16, 2026

Store credit issue causing sale errors

Last update
  1. resolvedOct 16 · 17:04 UTC

    This incident has been resolved.

Reported by Lightspeed - on their status page.

LS Pay Payment processing degraded for R-series, C-series and few L-series

Last update
  1. resolvedOct 20 · 07:12 UTC

    The issue with Lightspeed Payments has been resolved. Transactions are now being processed normally.

Reported by Lightspeed - on their status page.

October 9, 2026

Unable to process charges for golfers at some clubs

Last update
  1. resolvedOct 9 · 16:07 UTC

    This incident has been resolved.

Reported by Lightspeed - on their status page.

October 7, 2026

Payments approved but not syncing to POS/ Not closing tables.

Last update
  1. resolvedOct 7 · 21:29 UTC

    The issue is now resolved.

Reported by Lightspeed - on their status page.

Payments approved but not syncing to POS/ Not closing tables.

Last update
  1. ResolvedOct 7 · 21:29 UTC

    The issue is now resolved.

Reported by Lightspeed - on their status page.

Lightspeed Restaurant (K-Series)

Last update
  1. resolvedOct 9 · 08:52 UTC

    This incident has been resolved.

Reported by Lightspeed - on their status page.

Lightspeed Restaurant (K-Series)

Ongoing · last update
  1. UpdateOct 8 · 07:03 UTC

    We are continuing to work on a fix for this issue.

Reported by Lightspeed - on their status page.

October 6, 2026

Lightspeed Retail (S-Series) - BridgePay

Last update
  1. resolvedOct 6 · 16:14 UTC

    The third-party partner has resolved the issue. Transactions are now being processed normally.

Reported by Lightspeed - on their status page.

Lightspeed Retail (S-Series) - BridgePay

Last update
  1. ResolvedOct 6 · 16:14 UTC

    The third-party partner has resolved the issue. Transactions are now being processed normally.

Reported by Lightspeed - on their status page.

October 1, 2026

Stale/Missing Data in Backoffice Reports

Last update
  1. resolvedOct 2 · 18:31 UTC

    The issue has been resolved. Reporting for October 1 is now complete and up to date. Backoffice reports and the FinancialAPI v1 and v2 now show all October 1 sales and any delayed scheduled report emails have been delivered. October 1 report totals can be used for reconciliation as normal. If you still see a difference, please contact Support with the report name, location and date.

Reported by Lightspeed - on their status page.

Stale/Missing Data in Backoffice Reports

Last update
  1. ResolvedOct 2 · 18:31 UTC

    The issue has been resolved. Reporting for October 1 is now complete and up to date. Backoffice reports and the FinancialAPI v1 and v2 now show all October 1 sales and any delayed scheduled report emails have been delivered. October 1 report totals can be used for reconciliation as normal. If you still see a difference, please contact Support with the report name, location and date.

Reported by Lightspeed - on their status page.

Issues with Online orders and stale reports

Last update
  1. resolvedOct 1 · 18:38 UTC

    This issue is now resolved.

Reported by Lightspeed - on their status page.

Issues with Online orders and stale reports

Last update
  1. ResolvedOct 1 · 18:38 UTC

    This issue is now resolved.

Reported by Lightspeed - on their status page.

September 29, 2026

Lightspeed Retail (X-Series): Retail POS iOS Crashes

Last update
  1. resolvedSep 29 · 03:28 UTC

    The issue has been resolved.

Reported by Lightspeed - on their status page.

Lightspeed Retail (X-Series): Retail POS iOS Crashes

Last update
  1. ResolvedSep 29 · 03:28 UTC

    The issue has been resolved.

Reported by Lightspeed - on their status page.

September 23, 2026

Lightspeed Restaurant (O-Series) - Updates & New Improvements 12.18.0

Last update
  1. CompletedSep 30 · 06:00 UTC

    The scheduled maintenance has been completed.

Reported by Lightspeed - on their status page.