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Lightspeed - Incident History

Operational

lightspeedhq.com 13 components

checked Sep 10, 2026 6:58 PM UTC · Lightspeed -'s official status page

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Lightspeed - is currently operational with all systems functioning normally.

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Lightspeed - incident history

8 reports published by Lightspeed - in the last 30 days · 1 still open

When Lightspeed - breaks, it is typically resolved in 6h 43m — median across 15 resolved incidents over 90 days.

September 10, 2026

Lightspeed Payments (K-Series): Some CA merchants are unable to process AMEX payments

Last update
  1. resolvedSep 10 · 04:26 UTC

    The payment method was re-added for those accounts, allowing them to process AMEX cards again. This is now resolved.

Reported by Lightspeed - on their status page.

September 7, 2026

K-Series Cloud payment processing issue affecting some merchants

Last update
  1. resolvedSep 5 · 14:00 UTC

    Some K-Series Cloud merchants may have experienced intermittent issues when processing payments. A configuration update was applied to mitigate the issue, payment processing returned to normal, and the service is being monitored.

Reported by Lightspeed - on their status page.

September 3, 2026

X-Series: On-Account payments not updating

Last update
  1. resolvedSep 3 · 23:53 UTC

    This incident has been resolved.

Reported by Lightspeed - on their status page.

September 1, 2026

Restaurant O-Series: API intermittently failing requests

Last update
  1. resolvedSep 1 · 01:42 UTC

    Our team have resolved a configuration error and systems should now be functioning as normal.

Reported by Lightspeed - on their status page.

August 27, 2026

Errors - Issues processing split payments

Last update
  1. resolvedAug 27 · 10:36 UTC

    The issue has been resolved now

Reported by Lightspeed - on their status page.

August 19, 2026

Lightspeed Restaurant (O-Series): Some older network printers not printing on iOS POS 3.16.0

Ongoing · last update
  1. investigatingAug 19 · 03:32 UTC

    We are continuing to investigate this issue.

Reported by Lightspeed - on their status page.

August 16, 2026

Transaction Processing

Last update
  1. resolvedAug 16 · 23:07 UTC

    Mastercard has resolved the issue affecting Mastercard payment processing. No further impact has been observed for Lightspeed Payments, and this incident is now closed.

Reported by Lightspeed - on their status page.

August 11, 2026

App version 6.22.0 on iPads with a non-English language setting are unable to open registers.

Last update
  1. resolvedAug 11 · 20:43 UTC

    This incident is now resolved, registers can be open again from X-Series iOS client for non-English language.

Reported by Lightspeed - on their status page.