checked Oct 22, 2026 9:58 PM UTC · Letterhead's official status page
Is Letterhead Having Issues?
Somewhat. Letterhead is slower than normal.
Letterhead is experiencing degraded performance with some services running slower than normal.
Support Chat Maintenance
We are in the process of finishing up. The upstream outage that impacted our service (https://status.railway.com/) is ongoing, but is presently no longer an issue to Letterhead. We will continue to monitor for awhile yet.
View full incident details- Last broke
- Oct 22
- Uptime
- 100.00%
- Most impacted
- Customer Support and Ticketing
History · 30 day period
Service health
Service health, last 30 days
How to read this
The record
30 day period · not affected by the range aboveAvailability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.
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Recent Letterhead outages & status updates
Status changes and service events for Letterhead over the last 30 days
| S | M | T | W | T | F | S | |
|---|---|---|---|---|---|---|---|
| Sep 20 | |||||||
| Sep 27 | |||||||
| Oct 4 | 1 | 1 | |||||
| Oct 11 | |||||||
| Oct 18 | 1 |
Letterhead experienced degraded performance
Oct 22 · still ongoing
Letterhead experienced degraded performance
Oct 22 · still ongoing
Services experienced degraded performance
Oct 22 · resolved after 2h 5m
Services experienced a partial outage
Oct 22 · ended after 1h 2m
Support Chat Maintenance
Oct 22 · reported by Letterhead · ongoing
Letterhead experienced degraded performance
Oct 9 · resolved after 1h 4m
Elevated Promotions Errors
Oct 9 · reported by Letterhead · resolved
Services experienced degraded performance
Oct 5 · resolved after 4h 8m
Letterhead component status
Check current status by component. Open one for regions, incident details, and alerts.
What is Letterhead?
Letterhead is an email management and collaboration platform that helps teams organize, track, and respond to customer communications efficiently. It streamlines email workflows with shared inboxes, templates, and integration capabilities.
More Communication services
Frequently asked questions about Letterhead
Common questions about monitoring Letterhead and understanding service status
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