Ledger Status

We are continuing to investigate this issue.

We are experiencing technical issues with the Polkadot (DOT) Mainnet within Ledger Wallet. This may impact your ability to send transactions and/or swap using Polkadot (only when the DOT is a source coin). Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.

This incident has been resolved.

We are experiencing technical issues with the Cardano Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.

This incident has been resolved.

We are experiencing technical issues with the Vechain Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.

Ledger Wallet™ mobile version 4.7 has been released. Transparent ZEC sends are confirmed working with Ledger Wallet™ mobile 4.7, Ledger Wallet™ desktop 4.6.1 and the Zcash (ZEC) app 3.0.1. If you have not yet updated, please follow the steps outlined in <a href='https://support.ledger.com/article/Zcash-ZEC-currently-unavailable-in-Ledger-Wallet-Possible-workarounds'>our dedicated Help Centre article</a>. We are continuing to monitor the restoration of Zcash (ZEC) Mainnet service and are evaluating stability before fully re-enabling additional services such as swap.

We are continuing to monitor the restoration of Zcash (ZEC) Mainnet service. Transparent ZEC sends are confirmed working with Ledger Wallet™ desktop 4.6.1 and the Zcash (ZEC) app 3.0.1. If you have not yet updated, please follow the steps outlined in <a href='https://support.ledger.com/article/Zcash-ZEC-currently-unavailable-in-Ledger-Wallet-Possible-workarounds'>our dedicated Help Centre article</a>. A fix for Ledger Wallet™ mobile will soon be available in version 4.7.

Following mitigation efforts and thorough testing, the Zcash (ZEC) app has been updated. You can now access your ZEC account and send using the latest version, Ledger Wallet™ desktop 4.6.1. A fix for Ledger Wallet™ mobile is included in version 4.7, expected to release next week. Managing ZEC via Ledger Wallet™ desktop 1. Download and install the latest version of Ledger Wallet™ desktop. If you experience any issues updating, you can refer to <a href='https://support.ledger.com/article/4410960111889-zd'>this Help Centre article</a>. 2. Open My Ledger and ensure the Zcash (ZEC) app is updated to the latest version, Zcash (ZEC) 3.0.1. 3. Connect your Ledger device and open the Zcash (ZEC) app. 4. Open Ledger Wallet™ desktop to access your ZEC account.

Our teams are actively working to restore ZCash (ZEC) Mainnet service, please refer back to this page for progress updates.

We are experiencing technical issues with the ZCash Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue.

This incident has been resolved.

We are experiencing technical issues with the Near Protocol Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.

This incident has been resolved.

We are experiencing technical issues with the Binance Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.

This incident has been resolved.

We are experiencing technical issues with the Near Protocol Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.

This incident has been resolved.

We are experiencing technical issues with the Tron Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.

This incident has been resolved.

We are experiencing technical issues with the Near Protocol Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.

This incident has been resolved.

We are experiencing technical issues with the Near Protocol Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.

We are experiencing technical issues with the Cardano Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.

This incident has been resolved.

We are experiencing technical issues with the Binance Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.

This incident has been resolved.

We are experiencing technical issues with the Binance Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.

This incident has been resolved.

We are experiencing technical issues with the Cardano Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.

This incident has been resolved.

We are experiencing technical issues with the Polygon Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.

We are experiencing technical issues with the Polygon Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.

Due to a Shopify provider outage, we are currently experiencing technical issues with shop.ledger.com. This may impact your ability to checkout successfully when purchasing Ledger Products. You can see the latest information <a href='https://www.shopifystatus.com/incidents/gbqcx5fk01gz'>on the Shopify Status Page</a>. Our teams are actively working to resolve the issue alongside Shopify.

This incident has been resolved.

We have detected an issue with service Ledger Application Store. This is being investigated by the team.

This incident has been resolved.

We have detected an issue with service Cloud Sync. This is being investigated by the team.

This incident has been resolved.

We have detected an issue with service Ledger Website. This is being investigated by the team.

This incident has been resolved.

We have detected an issue with service Earn Dashboard. This is being investigated by the team.

This incident has been resolved.

We have detected an issue with service Countervalue API. This is being investigated by the team.

This incident has been resolved.

We have detected an issue with service Buy. This is being investigated by the team.

This incident has been resolved.

We have detected an issue with service Buy. This is being investigated by the team.

This incident has been resolved.

We are experiencing technical issues with the Aptos Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.

This incident has been resolved.

We are experiencing technical issues with the Mina Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.

This incident has been resolved.

NFT Metadata Service is failed.

This incident has been resolved.

NFT Metadata Service is failed.

This incident has been resolved.

We are experiencing technical issues with the Bitcoin Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.

We are experiencing technical issues with the Ethereum Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to <a href='https://support.ledger.com/article/16750092252701-zd'>this article</a> for alternative methods.