Kraken Incident History
Kraken is experiencing degraded performance with some services running slower than normal.
Incident History
Showing incidents from the last 15 days
Report: "Argentine Peso (ARS) Withdraw Delays"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We are aware of an issue with PayAmigo, that is affecting Argentine Peso (ARS) withdraws. As a result, users may be unable to withdraw ARS across all Kraken products. All other funding methods are operating normally. We will provide updates as soon as more information becomes available.
Report: "EUR and GBP transfers via OpenPayd delayed"
Last updateEUR and GBP transfers processed through our payment provider, OpenPayd, are currently experiencing delays. Our team is actively investigating the issue, and we will share further updates as soon as more information becomes available.
Report: "Subset of Kraken + subscribes is prevented from trading using Kraken App."
Last updateThis incident has been resolved.
We are investigating an issues causing some Kraken + subscribers being unable to trade on Kraken App.
Report: "NinjaTrader Perpetual Markets Closed"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The Perpetual markets have been closed and all open orders have been canceled. When trading resumes, it will start with a clean order book. We are working to resolve the issue and will update as soon as we have more information.
Report: "Base Network Funding Delays"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
We've investigating an issue with the Base funding gateway. Deposits and withdrawals over the Base Network may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Report: "Issues with Conflux (CFX) and GMX (GMX) trading via FIX and WS API."
Last updateWe are currently investigating an issue that causes Conflux (CFX) and GMX (GMX) to be unavailable for trading via FIX and WS API.
Report: "XLayer (Xlayer) Funding Delays"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We're investigating an issue with the XLayer (Xlayer) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
Report: "Midnight (NIGHT) Deposits Temporarily Suspended"
Last updateThis incident has been resolved.
We have temporarily suspended deposits for Midnight (NIGHT) due to an ongoing incident affecting the Midnight (NIGHT) token. We will resume deposits and once we are confident it is safe to do so, and will post updates here as we have them.
Report: "Banking Circle - Funding Delays"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have identified an issue with the Banking Circle funding gateway. Withdrawals and Deposits may be delayed at this time for EUR SEPA and GBP. We are working diligently to resolve the issue and will keep you updated.
Report: "Issues with EUR withdrawals"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
Some clients have experienced failed EUR withdrawals. We are investigating with our payment provider and working to restore normal service. We will share an update as soon as more information is available.
Report: "Delays generating invoices for EVM / ETH"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We're currently investigating an issue that is preventing invoices for EVM / ETH based assets from being generated. Affected customers may be unable to create or download these invoices at this time. Other services are unaffected. We're working to identify the cause and will provide an update shortly.
Report: "Bitcoin Lightning (BTC) Funding Delays"
Last updateThis incident has been resolved.
We're investigating an issue with the Lightning Network funding gateway. Deposits and withdrawals of bitcoin over Lightning are currently delayed. Clients are advised to use on-chain Bitcoin deposits/withdrawals until the issue is resolved. We will provide any updates as soon as possible.
Report: "Connectivity Issues - Kraken Pro Web"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are investigating reports from clients having difficulty connecting to Kraken Pro Web. All other platforms and features are unaffected. We are working to resolve the issue and will update as soon as we have more information.
Report: "Kraken Embed - Connectivity Issues"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We are currently investigating an issue affecting users of Kraken Embed. We are working to resolve the issue and will update as soon as we have more information.