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Kore.ai Inc Incident History

Operational

kore.com ↗35 components

checked Sep 11, 2026 1:31 PM UTC · Kore.ai Inc's official status page

Kore.ai Inc is up and running.

Kore.ai Inc is currently operational with all systems functioning normally.

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Kore.ai Inc incident history

6 reports published by Kore.ai Inc in the last 30 days

When Kore.ai Inc breaks, it is typically resolved in 1h 5m — median across 5 resolved incidents over 90 days.

September 3, 2026

OpenAI (Third-party) incident notification: Possible impact on Kore apps

Last update Sep 3, 2026 · 19:28 UTC

resolvedSep 3 · 17:00 UTC
This is to keep the Kore users updated that an incident at OpenAI may have impacted your operations on Kore apps. This incident reportedly caused degraded performance of several Codex and OpenAI components. As notified by OpenAI, incident started at Sep 3, 2026, 10:43 AM EST and was resolved around Sep 3, 2026, 12:55 PM EST. For further details, please see https://status.openai.com/incidents/01M1KWEDH417T2CF44YYHZDFCR

Reported by Kore.ai Inc on their status page.

August 30, 2026

Investigating Issue with XO Platform on IND Instance.

Last update Aug 30, 2026 · 06:50 UTC

resolvedAug 30 · 06:50 UTC
This incident has been resolved.

Reported by Kore.ai Inc on their status page.

August 29, 2026

Resolved Incident Update with XO11/UXO Dialog GPT Responses Delay on US Instance

Last update Aug 29, 2026 · 14:46 UTC

resolvedAug 29 · 09:00 UTC
On August 29, 2026, at approximately 2:30 PM IST / 4:00 AM EST, our US SaaS customers may have experienced difficulty accessing the service or receiving Dialog GPT response chunks following the UXO/XO11 version 11.28.0 release. Our team promptly identified the issue and worked to restore normal service. We apologize for any inconvenience this may have caused.

Reported by Kore.ai Inc on their status page.

August 28, 2026

Investigating issues with XO Platform on US Region

Last update Aug 28, 2026 · 07:47 UTC

resolvedAug 28 · 07:47 UTC
The incident has been resolved. We will continue to monitor the system’s behavior to ensure ongoing stability.

Reported by Kore.ai Inc on their status page.

August 26, 2026

Intermittent Bot Response and Performance Degradation observed on Azure West US Instance

Last update Aug 26, 2026 · 13:32 UTC

resolvedAug 26 · 13:20 UTC
Dear User, We observed intermittent bot response issues and performance degradation affecting our US Azure West instance between 6:10 PM and 6:50 PM IST (8:40 AM and 9:20 AM ET). The issue was identified and has been resolved. Service performance has returned to normal. We apologize for any inconvenience caused and appreciate your patience.

Reported by Kore.ai Inc on their status page.

August 18, 2026

US Region - Voice Gateway - Intermittent incoming call drops observed for around 45 minutes duration

Last update Aug 18, 2026 · 20:13 UTC

resolvedAug 18 · 16:14 UTC
Resolved – Intermittent Call Drops Between 9:44 PM IST (12:14 PM EST) and 10:31 PM IST (1:01 PM EST) on August 18, 2026, we observed intermittent call drops associated with 487 – Request Terminated errors. The issue may have affected a subset of bots during this period. Our teams promptly investigated and resolved the issue. No further occurrences have been observed since 10:31 PM IST (1:01 PM EST). We apologize for any inconvenience caused. We are continuing to monitor the platform to ensure stability and will provide further updates if necessary.

Reported by Kore.ai Inc on their status page.