US Region - Artemis - Observing issues with analytics and dashboard loading
Last updateresolvedOct 23 · 17:35 UTC
This incident has been resolved.
Reported by Kore.ai Inc on their status page.
checked Oct 29, 2026 5:49 PM UTC · Kore.ai Inc's official status page
Kore.ai Inc is up and running.
Kore.ai Inc is currently operational with all systems functioning normally.
All components operational
Be the first to know
Statusfield watches Kore.ai Inc alongside the rest of your stack and tells you when its status changes. Email, Slack, Microsoft Teams, PagerDuty, and webhooks.
30-day free trial — no card needed. First-time customers; continued monitoring requires a paid subscription.
Kore.ai Inc incident history
10 reports published by Kore.ai Inc in the last 30 days
When Kore.ai Inc breaks, it is typically resolved in 2h 51m — median across 3 resolved incidents over 30 days.
October 23, 2026
October 22, 2026
Investigating: Dutch-language bot requests failing in DE Region
Last updateresolvedOct 22 · 10:11 UTC
The issue has been resolved around 1:52 PM IST hours.
Reported by Kore.ai Inc on their status page.
October 19, 2026
KSA Region - Experiencing partial service disruption in the KSA region
Last updateresolvedOct 19 · 23:13 UTC
This incident has been resolved.
Reported by Kore.ai Inc on their status page.
October 15, 2026
Agent Platform - Service Degradation on US SaaS Region
Last updateresolvedOct 15 · 11:45 UTC
The temporary service degradation affecting authentication and workspace tool access on the Agent Platform (US SaaS) has been fully resolved. The underlying issue causing transient password retry errors and failed initialization of workflow and code tools within Agent V1 workspaces has been identified and remediated. All services on agent-platform.kore.ai are operating normally. We apologize for any inconvenience caused and appreciate your patience
Reported by Kore.ai Inc on their status page.
October 13, 2026
Resolved: US Central - Voice calls were not routing to queues
Last updateresolvedOct 13 · 18:00 UTC
This is to keep you informed that between 13-OCT-2026 23:08 IST [13:38 EDT] and 13-OCT-2026 23:29 IST [13:59 EDT] we experienced an issue affecting inbound voice calls in the US Central Azure production environment. This issue impacted agent transfer functionality where the calls were not consistently being routed to the appropriate queue. Some calls also experienced connection or audio issues. The issue has been resolved with utmost priority adound 13-OCT-2026 23:29 IST [13:59 EDT], and voice call routing is operating normally. We apologize for the disruption and appreciate your patience.
Reported by Kore.ai Inc on their status page.
October 12, 2026
Experiencing an outage on our UAE Instance with XO10 and XO11
Last updateresolvedOct 12 · 08:13 UTC
This incident has been resolved.
Reported by Kore.ai Inc on their status page.
UAE Region Service Disruption with XO10 Platform on 12th October 2026, 10AM GST
Last updateresolvedOct 12 · 06:00 UTC
This is to notify you that our UAE service experienced a disruption on 12 October 2026 from 10:00 AM to 10:25 AM GST with XO10 Platform. The disruption has been resolved, and the service is operating normally. We apologize for the inconvenience caused.
Reported by Kore.ai Inc on their status page.
October 5, 2026
All regions - Possible intermittent issues with Kore app and OpenAI integrations.
Last updateresolvedOct 5 · 18:18 UTC
OpenAI has mitigated the issue affecting ChatGPT conversations and is monitoring recovery. We do not see any further errors being reported by OpenAI for this issue.
Reported by Kore.ai Inc on their status page.
September 30, 2026
All regions - Possible intermittent issues with Kore app and OpenAI integrations.
Last updateresolvedSep 30 · 20:54 UTC
OpenAI is not currently reporting any issues since the mitigation was implemented. If you need assistance, please contact our Support Team.
Reported by Kore.ai Inc on their status page.
September 29, 2026
All regions - Possible intermittent issues with Kore app and OpenAI integrations.
Last updateresolvedSep 29 · 21:34 UTC
OpenAI is not currently reporting any issues since the mitigation was implemented. If you need assistance, please contact our Support Team.
Reported by Kore.ai Inc on their status page.