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KOMOJU Incident History

Operational

komoju.com ↗6 components

checked Oct 29, 2026 4:51 AM UTC · KOMOJU's official status page

KOMOJU is up and running.

KOMOJU is currently operational with all systems functioning normally.

All components operational

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KOMOJU incident history

9 reports published by KOMOJU in the last 30 days · 1 still open

When KOMOJU breaks, it is typically resolved in 2h 4m — median across 2 resolved incidents over 30 days.

October 29, 2026

Maintenance for Shopify Payment Apps

Ongoing · last update

  1. ScheduledOct 29 · 09:00 UTC

    KOMOJU will be conducting scheduled system maintenance on our Shopify Payment Apps during the following window.Maintenance Window:Start: October 29, 2026 (Thu) 09:30 AM JSTEstimated Completion: October 29, 2026 (Thu) 06:00 PM JST*The maintenance window is subject to change based on progress.Potential Impact:No downtime or disruption to transaction processing is expected, and no action is required from merchants at this time. However, our team may reach out directly to select merchants as needed to help facilitate the update.下記の日程におきまして、KOMOJUのShopify決済アプリに関するシステムメンテナンスを実施いたします。メンテナンス日時： 開始: 2026年 10月 29日（木）09:30 AM JST終了予定: 2026年 10月 29日（木）06:00 PM JST※作業の進み具合によって、終了時刻が早まったり遅れたりすることがあります。影響について：また、今回のメンテナンスに際して、現時点で加盟店様側でのご対応は不要でございます。今後、ご対応をお願いする必要が発生いたしました際には、別途ご連絡しますのでご安心くださいませ。 ご利用の加盟店様にはご理解とご協力を賜りますようお願い申し上げます。

Reported by KOMOJU on their status page.

October 23, 2026

KOMOJU Payment Gateway Maintenance - BitCash

Last update

  1. CompletedOct 23 · 05:10 UTC

    The scheduled maintenance has been completed.

Reported by KOMOJU on their status page.

October 16, 2026

Issues Affecting Shopify Payments

Last update

  1. resolvedOct 16 · 12:31 UTC

    Following a period of monitoring, the affected services are confirmed to be operating normally and transactions are stable. We sincerely apologize for the disruption and thank you for your patience while we resolved this matter. 現在は影響されたアプリが通常どおり安定してご利用いただける状態となっております。 ご利用の加盟店様には多大なるご不便とご迷惑をおかけいたしましたことを、重ねて深くお詫び申し上げます。

Reported by KOMOJU on their status page.

Issues Affecting Shopify Payments

Last update

  1. ResolvedOct 16 · 12:31 UTC

    Following a period of monitoring, the affected services are confirmed to be operating normally and transactions are stable. We sincerely apologize for the disruption and thank you for your patience while we resolved this matter.現在は影響されたアプリが通常どおり安定してご利用いただける状態となっております。ご利用の加盟店様には多大なるご不便とご迷惑をおかけいたしましたことを、重ねて深くお詫び申し上げます。

Reported by KOMOJU on their status page.

Emergency Maintenance: Temporary Interruption to Konbini and Pay-easy Payments

Last update

  1. CompletedOct 16 · 10:15 UTC

    The scheduled maintenance has been completed.

Reported by KOMOJU on their status page.

Komoju Upstream Gateway Maintenance - SoftBank Carrier Billing

Last update

  1. CompletedOct 28 · 21:00 UTC

    The scheduled maintenance has been completed.

Reported by KOMOJU on their status page.

October 8, 2026

Issues with Merchant Dashboard Login

Last update

  1. resolvedOct 8 · 02:37 UTC

    The login issue affecting the KOMOJU Merchant Dashboard has now been fully resolved. All services are operating normally. KOMOJU 加盟店様向けダッシュボードのログイン障害につきまして、システムの安定稼働が確認されました。

Reported by KOMOJU on their status page.

Issues with Merchant Dashboard Login

Last update

  1. ResolvedOct 8 · 02:37 UTC

    The login issue affecting the KOMOJU Merchant Dashboard has now been fully resolved. All services are operating normally.KOMOJU 加盟店様向けダッシュボードのログイン障害につきまして、システムの安定稼働が確認されました。

Reported by KOMOJU on their status page.

September 29, 2026

Update to Documentation Center

Last update

  1. CompletedSep 29 · 05:36 UTC

    Scheduled maintenance is now complete. All services are fully operational.

Reported by KOMOJU on their status page.