Kennesaw State University Incident History
Kennesaw State University is experiencing a major outage significantly impacting service availability.
Incident History
Showing incidents from the last 15 days
Report: "Campus Fax Service Issues - Monday, 07/20/2026"
Last updateSome users are currently reporting service issues with Unify Fax. This only affects traditional phone Fax lines; eFax is still operational. UITS and the vendor are currently investigating these issues and working quickly to fix it. Have questions? Call 470-578-6999 or email service@kennesaw.edu
Report: "eTransact Service Issues - Thursday, 07/16/2026"
Last updateThis incident has been resolved.
Some users are currently experiencing issues with eTransact. Specifically, users may be unable to view their KCash and Dining Dollars balances within the eAccounts app. At this time, Meal Plans, eTransact services, and KCash transactions remain fully operational. The issue is limited to the display of KCash and Dining Dollars balances in the eAccounts application. The vendor and UITS are currently investigating these issues and working quickly to fix it. Have questions? Call 470-578-6999 or email service@kennesaw.edu
Report: "Microsoft Copilot Web Service Issues - Friday, 07/10/26"
Last updateThis incident has been resolved.
Microsoft is continuing to work on a fix for this issue.
Microsoft Copilot Web is currently experiencing issues that may affect your ability to utilize this AI tool on the web. Microsoft is currently investigating this issue and working quickly to fix it. Have questions? Call 470-578-6999 or email service@kennesaw.edu
Report: "Microsoft Copilot Web Service Issues - Friday, 07/10/26"
Last updateMicrosoft is continuing to work on a fix for this issue.
Microsoft Copilot Web is currently experiencing issues that may affect your ability to utilize this AI tool on the web.Microsoft is currently investigating this issue and working quickly to fix it.Have questions? Call 470-578-6999 or email service@kennesaw.edu
Report: "iStart/Sunapsis Planned Maintenance"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
iStart/Sunapsis will be unavailable during system maintenance. Have questions? Call 470-578-6999 or email service@kennesaw.edu
Report: "Palo Alto Azure Firewall Planned Maintenance"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Palo Alto Azure Firewall will be unavailable for system updates and maintenance. For questions or assistance, please contact the KSU Service Desk at service@kennesaw.edu or 470-578-6999.