Kaseya Inc Status

We are investigating an issue causing Endpoint Backup v2 assets to appear offline in UniView. While this issue is ongoing, scheduled backups are not running, recovery points may show as unavailable, and backup, restore, and BMR operations are failing. All regions are affected. There is no workaround available at this time. The Kaseya R&D team is engaged and actively investigating, and we will provide updates as more information becomes available. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where BCDR users paired to Server5673 can experience degraded offsite capabilities. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are experiencing a issues with outbound email on US-VSA146. Our team is working to restore functionality on the instance at this time. We apologize for any inconvenience. - Kaseya Cloud Operations Team

We are aware of a problem where some customers hosted on pod 'gbe2-saas-p1' are experiencing backup performance degradation for some SharePoint services. The Kaseya R&D Team is actively Investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where Datto SaaS Protection Partners are currently unable to onboard new customers within the Partner Portal and are receiving an error. The Kaseya R&D Team has identified the issue and they are actively working on a fix. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where error messages are being experienced when navigating the Autotask PSA UI. The Kaseya R&D Team is actively investigating this behaviour. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where Datto Endpoint Backup for PC users paired to Cloud Siris 246891 in the US East region can experience degraded offsite performance. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where customers are unable to onboard new tenants. The status page within the Datto Partner Portal is also unavailable and returning a 500 error. The Kaseya R&D Team is actively working to address the problem. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where customers hosted on node 'use1-bfyii-126' are experiencing a disruption to their SaaS Protection services. The Kaseya R&D Team is actively investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

We are aware of a problem where the last backup timestamp for Endpoint Backup v2 assets can fail to update correctly, which may result in false-positive backup threshold alerts within UniView. Please note that this issue does not impact backup performance and is limited to a visual display anomaly only. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/