JW Player Incident History
JW Player is experiencing degraded performance with some services running slower than normal.
Incident History
Showing incidents from the last 15 days
Report: "Degraded Streaming for Broadcast Live Events in the US Region"
Last updateWe are experiencing degraded streaming in the US region, we recommend streaming out of the EU region.
Report: "Delays in Broadcast Live Event creation in the US Region"
Last updateThis incident has been resolved. We continue to monitor.
A fix has been implemented and we are monitoring the results.
The issue has been identified.
We are currently seeing delays in the creation of Live Events in the US Region which can result in failed events. We are currently investigating the root cause for this issue.
Report: "Content Delivery Issues"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We're aware there's issues with content delivery in our playlists. We are investigating the cause.
Report: "Asset Creation Slowness in Certain Region"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
Third party provider issue impacting Instant Live.
Report: "Video live and playback issues"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
Third party provider issue impacting Instant Live.
Report: "Video Playback Issues impacting Instant Live"
Last updateThe incident has been resolved.
Third party provider issue impacting Instant Live.
Report: "Live Stream Disruptions"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
Third party provider issue impacting Instant Live.