Jira Service Management logo and current status indicator

Jira Service Management Status

Operational

atlassian.com 13 components

checked Sep 11, 2026 1:36 PM UTC · Jira Service Management's official status page

Is Jira Service Management Having Issues?

No. Jira Service Management is up and running.

Jira Service Management is currently operational with all systems functioning normally.

Last broke
Sep 11
Uptime
99.70%
Most impacted
Automation for Jira

90 day period

All components operational

Email only. No password. No card.
Incidents

Service health

Service health, last 90 days

Jun 14Today
Vendor-reported incidentNo status degradation recordedDegradedPartial outageMajor outage

How to read this

The record

90 day period · not affected by the range above
Availability
99.70%
Last Incident
Degraded
Sep 11, 2026 8:19 AM UTC
Incidents
12
3 major, 2 partial, 7 degraded
Most impacted
Automation for Jira
Longest 6d 6h

Availability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.

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Recent Jira Service Management outages & status updates

Status changes and service events for Jira Service Management over the last 30 days

12 incidents over 90 days81 clear days · worst 2 on Jul 6
Jira Service Management incidents per day over the last 90 days, one row per week
SMTWTFS
Jun 7
Jun 14
1
Jun 21
Jun 28
Jul 5
2
Jul 12
Jul 19
2
1
Jul 26
Aug 2
1
Aug 9
Aug 16
Aug 23
1
1
1
Aug 30
1
Sep 6
1
02 incidents

Jira Service Management Web experienced degraded performance

Sep 11 · resolved after 32m

Jira Service Management Web experienced degraded performance

Sep 3 · resolved after 1h 35m

Jira - Work Item transition failures

Sep 1 · reported by Jira Service Management · resolved

Issues accessing multiple Atlassian products in some regions

Aug 27 · resolved after 32m · 11 components affected

Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets

Service Portal experienced degraded performance

Aug 25 · resolved after 5h 55m

Notifications are delayed

Aug 25 · reported by Jira Service Management · ongoing

Jira Service Management Email Requests experienced degraded performance

Aug 24 · resolved after 3h 46m

Degraded performance of Notifications

Aug 24 · reported by Jira Service Management · resolved

Solid — we detected itHollow — Jira Service Management reported it
View all incidents →

Jira Service Management active components

All components for Jira Service Management available for monitoring

What is Jira Service Management?

Jira Service Management is an ITSM (IT Service Management) platform that helps teams track, prioritize, and resolve service requests and incidents. It provides workflow management, reporting, and collaboration tools for IT and customer support teams.

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Frequently asked questions about Jira Service Management

Common questions about monitoring Jira Service Management and understanding service status

Jira Service Management isn't the only vendor you depend on — and an outage at any of them looks the same to your customers.

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