ixHero logo and current status indicator

ixHero Incident History

Operational

ixhero.ai ↗8 top-level components

checked Oct 23, 2026 2:18 PM UTC · ixHero's official status page

ixHero is up and running.

ixHero is currently operational with all systems functioning normally.

All components operational

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ixHero incident history

3 reports published by ixHero in the last 30 days

October 16, 2026

ixHero Service Outage

Last update
  1. resolvedOct 16 · 13:15 UTC

    We have successfully resolved the ixHero platform incident that impacted user logins. The issue was caused by some service degradation. Issue was promptly identified and implemented corrective measures to restore service. All systems are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

Reported by ixHero on their status page.

October 6, 2026

ixHero Service Outage

Last update
  1. resolvedOct 6 · 13:30 UTC

    We have successfully resolved the ixHero platform incident that impacted user logins. The issue was caused by an unexpected surge in request volume, which led to memory exhaustion in the API Gateway service. Issue was promptly identified and implemented corrective measures to restore service. All systems are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

Reported by ixHero on their status page.

October 2, 2026

ixHero Knowledge EU Instance Service Outage

Last update
  1. resolvedOct 2 · 06:30 UTC

    We have successfully resolved the Knowledge service incident that impacted EU users authentication and access. The issue was caused by a connectivity problem, which prevented the application from establishing new connections. Issue was promptly identified and implemented corrective measures to restore service. All systems are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

Reported by ixHero on their status page.