ITS Network & Systems Incident History

1. identifiedOct 22 · 21:18 UTC

   We are performing essential system maintenance that may result in temporary interruptions to select websites and applications. These sites will be blocked at the campus border and will be only accessible via campus network or VPN until the required security updates are completed and verified. IT teams across campus are working to minimize disruption and restore affected services as quickly as possible. Updates will be shared here as needed.

   Thank you for your patience and understanding! Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.

   List of known services that will be impacted (not comprehensive).

   Colleges and Departments- Staff Portal Applications pertaining to advising including:

   • VAC
   • Dept VAC
   • Sign In Classic
   • Dept Sign In Classic
   • E-DDA
   • Gradtrack
   • Academic Standing Message System
   • Advising Sheet
   • Appointment System
   • Blurb Editor
   • New Student Site Editor
   • Math Test Results
   • Major Minor Code Editor
   • Plans

   GEPA-

   • Student DB
   • Financial Support Request Tool
   • In Absentia
   • Change Major
   • Halftime
   • Leave of Absence
   • Visiting Grad Student
   • Spring Evaluations
   • Repeat Course
   • Student Committee Membership
   • Academic Letters
   • Degree Placement Survey

   Student Life apps:

   • Tritons Together
   • Performance agreement
   • Slscan
   • Ewaiver

   DES Apps:

   • Storefront

Reported by ITS Network & Systems on their status page.

1. resolvedOct 16 · 17:51 UTC

   ITS has confirmed that the issues affecting DSMLP have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

Reported by ITS Network & Systems on their status page.

1. resolvedOct 26 · 18:41 UTC

   This incident has been resolved.

Reported by ITS Network & Systems on their status page.

1. resolvedOct 6 · 15:51 UTC

   ITS has confirmed that the issues affecting health VPN have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

Reported by ITS Network & Systems on their status page.

1. resolvedOct 3 · 14:14 UTC

   ITS has confirmed that the issues affecting Campus Phones have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

Reported by ITS Network & Systems on their status page.

1. resolvedOct 4 · 01:27 UTC

   ITS has confirmed that the issues affecting access to the SHAPE training in Canvas have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

Reported by ITS Network & Systems on their status page.

1. resolvedOct 5 · 17:05 UTC

   This incident has been resolved.

Reported by ITS Network & Systems on their status page.

1. resolvedSep 30 · 15:08 UTC

   ITS has confirmed that the issues affecting Docusign Email Delivery Failures have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

Reported by ITS Network & Systems on their status page.

1. resolvedOct 4 · 01:25 UTC

   ITS has confirmed that the issues affecting campus wireless have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

Reported by ITS Network & Systems on their status page.

1. resolvedOct 5 · 16:59 UTC

   ITS has confirmed that the issues affecting Student Systems has been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

Reported by ITS Network & Systems on their status page.