IT Incident History

The Office of the University Registrar at UNL continues to work with the vendor on this issue. Work is planned overnight that is expected to restore functionality.

The Office of the University Registrar at UNL has escalated this incident with their vendor.

The vendor is continuing to work with the Office of the Registrar (UNL) to resolve remaining issues.

The vendor, Leepfrog, has identified the cause of the issues and is taking steps to remediate impact to affected services. No timeline has been shared for restoration but they have indicated that work will continue over the weekend if needed.

The Office of the University Registrar at UNL has reported that CourseLeaf Section Scheduler (CLSS) and Curriculum Inventory Management (CIM) are currently down due to an issue applying an update. The vendor is working as quickly as possible to fix the issue. Authorized representatives from academic departments who have urgent class scheduling changes for Summer or Fall 2026 should email the Office of the University Registrar so they can make the update(s); note that this requires a more manual process and they appreciate your patience as they work through any requests.

A problem with CourseLeaf CLSS and CIM is under investigation. Technicians are investigating the issue. <small> <em>Questions 402-472-3970 or support@nebraska.edu</em></small>

This incident has been resolved.

A fix has been successfully deployed and we are monitoring the results.

Update: Due to an unrelated issue affecting our deployment infrastructure, we're unable to begin the deployment of our fix as anticipated. We're working to resolve the issues blocking our deployment and provide an updated timeline for deployment initiation and completion. Next Update by: Tuesday, July 14, 2026 at 2:00 PM EDT

Some users may be unable to open or use custom Copilot agents in Microsoft 365 Copilot and receive an error. User impact: Users may be unable to open or use custom Copilot agents and receive an error. More Info: Impacted users report receiving an error stating "Something went wrong" or "Client error: Cannot read properties of undefined", and they may encounter client crashes when attempting to open custom Copilot agents that were created through the Agent Builder in Microsoft 365 Copilot. User reports indicate that custom agents may still be accessible through Microsoft Teams. Root Cause: A recent service change caused Copilot to receive incomplete data when loading the agent experience. As a result, the app couldn't render the affected experience correctly for some users. Update: We're completing the final round of validations prior to deploying a new build that contains a fix to address incomplete data being returned when loading the Copilot agent experience. We anticipate deployment to be initiated by our next scheduled update, and we aim to provide a timeline for impact remediation at that time. Next Update by: Monday, July 13, 2026 at 6:00 PM

A problem with CourseLeaf CLSS and CIM is under investigation. Technicians are investigating the issue.Questions 402-472-3970 or support@nebraska.edu

The vendor, Leepfrog, has identified the cause of the issues and is taking steps to remediate impact to affected services. No timeline has been shared for restoration but they have indicated that work will continue over the weekend if needed.

The Office of the University Registrar at UNL has reported that CourseLeaf Section Scheduler (CLSS) and Curriculum Inventory Management (CIM) are currently down due to an issue applying an update. The vendor is working as quickly as possible to fix the issue.Authorized representatives from academic departments who have urgent class scheduling changes for Summer or Fall 2026 should email the Office of the University Registrar so they can make the update(s); note that this requires a more manual process and they appreciate your patience as they work through any requests.

RFC 231490: This firmware upgrade will leave the site without wired/wireless for the duration of this upgrade. ITS will be upgrading switches and access point firmware during this time. Questions 402-472-3970 or support@nebraska.edu

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

RFC 231484: This firmware upgrade will leave the site without wired/wireless for the duration of this upgrade. ITS will be upgrading switches and access point firmware during this time. Questions 402-472-3970 or support@nebraska.edu

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

RFC 231480: This firmware upgrade will leave the site without wired/wireless for the duration of this upgrade. ITS will be upgrading switches and access point firmware during this time. Questions 402-472-3970 or support@nebraska.edu

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

RFC 232034: Network will undergo maintenance. Direct impact: No user impact is expected. ITS will be removing local campus directories during this time. Questions 402-472-3970 or support@nebraska.edu

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

RFC 231428: Firefly/NeBIS will undergo maintenance. Direct impact: No impact is expected. ITS will be adding bug fixes and enhancements to Firefly and NeBIS during this time. Questions 402-472-3970 or support@nebraska.edu

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be undergoing scheduled maintenance during this time.

RFC 231476: This firmware upgrade will leave the site without wired/wireless for the duration of this upgrade. ITS will be upgrading switches and access point firmware during this time. Questions 402-472-3970 or support@nebraska.edu

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.