checked Oct 29, 2026 4:58 AM UTC · IONOS Cloud's official status page
IONOS Cloud has disruptions affecting Cloud Support.
Operational: Location DE/FKB, Location DE/FRA, Location DE/FRA/2.
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30 reports published by IONOS Cloud in the last 30 days · 6 still open
When IONOS Cloud breaks, it is typically resolved in 7h 18m — median across 7 resolved incidents over 30 days.
monitoringOct 28 · 17:34 UTC
The hosts affected by this issue have been repaired and connectivity has been restored for the servers reported to us. The rollout of the component that caused the issue has been paused. We continue to monitor the platform and will update this notice once the corrected component is in place on all hosts.
Reported by IONOS Cloud on their status page.
MonitoringOct 28 · 17:34 UTC
The hosts affected by this issue have been repaired and connectivity has been restored for the servers reported to us. The rollout of the component that caused the issue has been paused. We continue to monitor the platform and will update this notice once the corrected component is in place on all hosts.
Reported by IONOS Cloud on their status page.
resolvedOct 27 · 10:58 UTC
This incident has been resolved.
Reported by IONOS Cloud on their status page.
ResolvedOct 27 · 10:58 UTC
This incident has been resolved.
Reported by IONOS Cloud on their status page.
resolvedOct 25 · 18:45 UTC
The security update for CVE-2026-99999 has been applied across our Compute infrastructure. All hosts are now protected. We will continue to monitor for any issues. If you experience any problems, please contact our support team.
Reported by IONOS Cloud on their status page.
ResolvedOct 25 · 18:45 UTC
The security update for CVE-2026-99999 has been applied across our Compute infrastructure. All hosts are now protected.We will continue to monitor for any issues. If you experience any problems, please contact our support team.
Reported by IONOS Cloud on their status page.
identifiedOct 22 · 12:36 UTC
We are currently experiencing intermittent issues with our phone availability, which may prevent our agents from connecting to incoming calls. We are actively working to resolve this as soon as possible. If you are unable to reach the team by phone, please open a ticket via email or the DCD Support form.
Reported by IONOS Cloud on their status page.
IdentifiedOct 22 · 12:36 UTC
We are currently experiencing intermittent issues with our phone availability, which may prevent our agents from connecting to incoming calls. We are actively working to resolve this as soon as possible. If you are unable to reach the team by phone, please open a ticket via email or the DCD Support form.
Reported by IONOS Cloud on their status page.
CompletedOct 23 · 05:45 UTC
The scheduled maintenance has been completed.
Reported by IONOS Cloud on their status page.
resolvedOct 21 · 16:59 UTC
Our Nextcloud-based services have been restored.
As part of resolving the current PHP security vulnerability, we have preventively suspended all administrator accounts on your system that were changed and/or newly created within the last 24 hours.
What does this mean for you?
Reported by IONOS Cloud on their status page.
UpdateOct 21 · 12:59 UTC
We are continuing to investigate this issue.
Reported by IONOS Cloud on their status page.
resolvedOct 16 · 08:08 UTC
System are back running & stable now, this incident is resolved.
Reported by IONOS Cloud on their status page.
ResolvedOct 16 · 08:08 UTC
System are back running & stable now, this incident is resolved.
Reported by IONOS Cloud on their status page.
resolvedOct 15 · 14:22 UTC
The issue has been resolved and phone lines should operate normally again.
Reported by IONOS Cloud on their status page.
ResolvedOct 15 · 14:22 UTC
The issue has been resolved and phone lines should operate normally again.
Reported by IONOS Cloud on their status page.
resolvedOct 14 · 12:03 UTC
We are marking this incident as resolved and will publish an RCA once it is compiled.
Reported by IONOS Cloud on their status page.
ResolvedOct 14 · 12:03 UTC
We are marking this incident as resolved and will publish an RCA once it is compiled.
Reported by IONOS Cloud on their status page.
resolvedOct 8 · 06:28 UTC
We are marking this incident as resolved, as no further disruptions or degradations were detected after the mitigation was deployed. Our Network Team is currently working on establishing the Root Cause. The result of this investigation will be published here.
Reported by IONOS Cloud on their status page.
MonitoringOct 7 · 09:21 UTC
A fix has been implemented and we are monitoring the results.
Reported by IONOS Cloud on their status page.
resolvedOct 2 · 21:28 UTC
This incident has been resolved.
Reported by IONOS Cloud on their status page.
resolvedOct 7 · 09:18 UTC
We are marking this note as resolved.
Reported by IONOS Cloud on their status page.
ResolvedOct 7 · 09:18 UTC
We are marking this note as resolved.
Reported by IONOS Cloud on their status page.
resolvedSep 29 · 14:08 UTC
This incident has been resolved.
Reported by IONOS Cloud on their status page.
ResolvedSep 29 · 14:08 UTC
This incident has been resolved.
Reported by IONOS Cloud on their status page.
resolvedSep 29 · 11:07 UTC
This incident has been resolved.
Reported by IONOS Cloud on their status page.
CompletedOct 6 · 23:30 UTC
The scheduled maintenance has been completed.
Reported by IONOS Cloud on their status page.
resolvedSep 29 · 14:09 UTC
This incident has been resolved.
Reported by IONOS Cloud on their status page.
ResolvedSep 29 · 14:09 UTC
This incident has been resolved.
Reported by IONOS Cloud on their status page.
CompletedOct 19 · 18:00 UTC
The scheduled maintenance has been completed.
Reported by IONOS Cloud on their status page.
CompletedOct 12 · 18:00 UTC
The scheduled maintenance has been completed.
Reported by IONOS Cloud on their status page.
