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Instructure Incident History

Operational

instructure.com ↗9 components

checked Sep 10, 2026 7:30 PM UTC · Instructure's official status page

Instructure is up and running.

Instructure is currently operational with all systems functioning normally.

All components operational

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Instructure incident history

15 reports published by Instructure in the last 30 days

When Instructure breaks, it is typically resolved in 58m — median across 23 resolved incidents over 90 days.

September 10, 2026

Slow load times and Page error messages

Last update

  1. resolvedSep 10 · 14:00 UTC

    Some users had been experiencing slow load time and page error messages when accessing Canvas. This behavior has been resolved and Canvas is functioning normally again.

Reported by Instructure on their status page.

Slow loading and page error messages when accessing New Quizzes

Last update

  1. resolvedSep 10 · 14:41 UTC

    This incident has been resolved.

Reported by Instructure on their status page.

September 7, 2026

Slow load times and page errors when accessing Canvas

Last update

  1. resolvedSep 7 · 01:14 UTC

    From 01:14 UTC to 03:43 UTC, a subset of users in the ap-southeast-1 region experienced slow load times and page errors when trying to access Canvas.

Reported by Instructure on their status page.

September 3, 2026

Some users are experiencing slow load times and page errors when accessing New Quizzes

Last update

  1. resolvedSep 3 · 15:57 UTC

    This incident has been resolved.

Reported by Instructure on their status page.

September 1, 2026

Students unable to submit or resume certain assessments

Last update

  1. resolvedAug 31 · 18:53 UTC

    The issue has been resolved.

Reported by Instructure on their status page.

SIN Users getting a Website is under heavy Load (request timed out)

Last update

  1. resolvedSep 1 · 07:53 UTC

    This incident has been resolved.

Reported by Instructure on their status page.

Some users in the Asia-Pacific region are experiencing slowness or page errors in Canvas.

Last update

  1. resolvedSep 1 · 02:50 UTC

    This incident has been resolved.

Reported by Instructure on their status page.

August 31, 2026

PDX Users getting a Website is under heavy Load (request timed out)

Last update

  1. resolvedAug 31 · 23:06 UTC

    This incident has been resolved.

Reported by Instructure on their status page.

August 24, 2026

Users in the Virginia and Oregon regions are unable to access Impact Messaging and Dashboard

Last update

  1. resolvedAug 24 · 17:30 UTC

    This incident has been resolved.

Reported by Instructure on their status page.

Some users may not be receiving Multi-Factor Authentication SMS messages when logging into Canvas

Last update

  1. resolvedAug 24 · 18:10 UTC

    This incident has been resolved.

Reported by Instructure on their status page.

Some Canvas users may experience degraded media playback

Last update

  1. resolvedAug 24 · 03:44 UTC

    This incident has been resolved.

Reported by Instructure on their status page.

August 21, 2026

Some users are experiencing Slowness with Outcomes

Last update

  1. resolvedAug 21 · 16:55 UTC

    This incident has been resolved.

Reported by Instructure on their status page.

August 17, 2026

Some users may experience errors when playing or uploading media files

Last update

  1. resolvedAug 17 · 13:43 UTC

    This incident has been resolved.

Reported by Instructure on their status page.

Some users may run into slow load times or errors when accessing Canvas

Last update

  1. resolvedAug 17 · 12:32 UTC

    This incident has been resolved.

Reported by Instructure on their status page.

August 14, 2026

Some users receiving errors when accessing Canvas

Last update

  1. resolvedAug 14 · 00:38 UTC

    This incident has been resolved.

Reported by Instructure on their status page.