Elevated error rates
Last updateresolvedSep 1 · 16:02 UTC
Identity verification requests are operating normally. The issue has been resolved.
Reported by Incode on their status page.
checked Sep 7, 2026 8:42 PM UTC · Incode's official status page
Incode is up and running.
Incode is currently operational with all systems functioning normally.
All components operational
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Incode incident history
11 reports published by Incode in the last 30 days
When Incode breaks, it is typically resolved in 1h 3m — median across 9 resolved incidents over 90 days.
September 1, 2026
August 31, 2026
Degradation in SaaS US environment
Last updateresolvedAug 31 · 23:18 UTC
This incident has been resolved. The SaaS US environment is operating normally. We apologize for any disruption caused.
Reported by Incode on their status page.
August 28, 2026
Elevated errors on ID processing
Last updateresolvedAug 28 · 21:40 UTC
We confirmed full recovery of the platform, endpoints below don't present any latency nor elevated error rate. POST /omni/process/id POST /omni/add/front-id POST /omni/add/back-id/v2
Reported by Incode on their status page.
August 25, 2026
SaaS US - Increased latency
Last updateresolvedAug 25 · 17:54 UTC
This incident is now resolved.
Reported by Incode on their status page.
August 24, 2026
Increased Latency
Last updateresolvedAug 24 · 19:32 UTC
Latency back not to normal levels. We are closing the incident.
Reported by Incode on their status page.
Increased Latency
Last updateResolvedAug 24 · 19:32 UTC
Latency back not to normal levels. We are closing the incident.
Reported by Incode on their status page.
August 18, 2026
Selfie submission issues
Last updateresolvedAug 18 · 16:22 UTC
This incident has been resolved.
Reported by Incode on their status page.
Selfie submission issues
Last updateResolvedAug 18 · 16:22 UTC
This incident has been resolved.
Reported by Incode on their status page.
August 17, 2026
Increased Latency
Last updateresolvedAug 17 · 16:30 UTC
This incident has now been resolved.
Reported by Incode on their status page.
August 15, 2026
EU environment elevated number 500 Internal Server Error
Last updateresolvedAug 15 · 14:35 UTC
Error rates have remained at normal levels for 30 minutes following the deployment of the fix, and we consider this incident fully resolved. All services are operating normally. A detailed root cause analysis (RCA) will be shared with affected customers within 72 business hours. Thank you for your patience!
Reported by Incode on their status page.
EU environment elevated number 500 Internal Server Error
Last updateResolvedAug 15 · 14:35 UTC
Error rates have remained at normal levels for 30 minutes following the deployment of the fix, and we consider this incident fully resolved. All services are operating normally. A detailed root cause analysis (RCA) will be shared with affected customers within 72 business hours. Thank you for your patience!
Reported by Incode on their status page.