QTSP degraded performance [ TEST systems ]
Last updateresolvedOct 27 · 14:31 UTC
This incident has been resolved.
Reported by IDnow GmbH on their status page.
checked Oct 29, 2026 1:15 AM UTC · IDnow GmbH's official status page
IDnow GmbH is up and running.
IDnow GmbH is currently operational with all systems functioning normally.
All components operational
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IDnow GmbH incident history
7 reports published by IDnow GmbH in the last 30 days · 2 still open
When IDnow GmbH breaks, it is typically resolved in 5h 26m — median across 6 resolved incidents over 30 days.
October 26, 2026
Service Disruption
Last updateresolvedOct 26 · 01:01 UTC
This incident has been resolved.
Reported by IDnow GmbH on their status page.
October 23, 2026
Security Information - no impact on IDnow services - PHP2Shell (CVE-2026-109618, CVE-2026-109619)
Ongoing · last updatemonitoringOct 23 · 13:17 UTC
Dear customers, On 21 October 2026, the PHP project released emergency updates for two critical vulnerabilities in the PHP runtime, together referred to as PHP2Shell (CVE-2026-109618 and CVE-2026-109619). Both allow unauthenticated remote code execution and are already being exploited in the wild. As soon as the patches were published, we assessed our assets against the affected versions. IDnow products and services are not affected. No product or service we provide to you runs a vulnerable PHP build, and our public website has been reviewed and is fully patched. No action is required from you currently. If your security team would like the technical basis for this assessment, our ServiceDesk team can arrange a call with the IDnow Security team. In case you have any questions or need further assistance, please contact IDnow Support: https://support.idnow.io
Reported by IDnow GmbH on their status page.
October 14, 2026
[IDCheck.io/PVID/Check'n'Sign] Service Disruption in TEST
Last updateresolvedOct 14 · 15:34 UTC
This incident has been resolved.
Reported by IDnow GmbH on their status page.
October 9, 2026
[TEST system] Service Disruption
Last updateresolvedOct 9 · 10:55 UTC
This incident has been resolved.
Reported by IDnow GmbH on their status page.
October 8, 2026
iOS SDK upgrade announcement
Ongoing · last updatemonitoringOct 8 · 11:48 UTC
Dear Customers, To comply with the requirements of Xcode 27, new versions of our iOS SDKs are available. These releases increase the minimum supported version to iOS 15. Customers are strongly recommend to update to the following new SDK versions: Videoident SDK: version 9.7.16 (or newer) Autoident SDK: version 5.23.0 (or newer) Where to find the releases Videoident SDK https://github.com/idnow/de.idnow.ios/releases Autoident SDK https://github.com/idnow/de.idnow.ios.sdk.spm/releases Important: The minimum iOS target for these SDK versions is iOS 15. Applications supporting versions below iOS 15 will need to update their deployment target before integrating the new SDK versions. Customers who cannot yet migrate to iOS 15 should continue using their currently integrated SDK version, where supported, but will not be able to adopt the new SDK versions. Users connecting to our Video and eSign services must use the latest IDnow app version, which is typically downloaded before starting the ident. Users connecting to our services through web are not affected. If you have any questions or need assistance with the upgrade, please contact IDnow Support: https://support.idnow.io
Reported by IDnow GmbH on their status page.
[TEST systems] Degraded Performance
Last updateresolvedOct 8 · 12:57 UTC
This incident has been resolved.
Reported by IDnow GmbH on their status page.