Hootsuite Inc. Incident History

We can confirm that the issues affecting Facebook and Instagram message and data delivery in Hootsuite have been resolved. If you continue to experience missing messages in Inbox or incomplete data in Analytics, please reach out to our customer support team.

Meta is currently experiencing difficulties that impact Facebook and Instagram messaging and data delivery in Hootsuite. As a result, you may have issues receiving messages in Inbox or seeing complete data in Analytics for these networks. Please subscribe to our status page to receive status updates.

We experienced an issue affecting Inbox 2.0 conversation history loading between 3:00am and 3:57am PST. This has since been fully resolved. If you continue to experience any problems, please reach out to our support team.

Our push notification provider experienced a service disruption that impacted Hootsuite between approximately 2:30 PM PST and 3:05 PM PST on July 16, 2026. During this time, some push notifications may not have been delivered and Composer may have experienced slower load times. The issue has since been resolved. If you continue to experience issues with push notifications or Composer loading, please reach out to our customer support team.

We are able to confirm that the issues affecting Talkwalker Help Center have been resolved. Users can now successfully access the Help Center without encountering the "Invalid requester" error. If you continue to experience issues, please reach out to our support team.

Our team has identified the root cause of the issue affecting the Talkwalker Help Center and has released a fix. Users should now see improved access going forward. Our teams will continue to monitor the situation. If you continue to experience any issues with the Talkwalker Help Center, please reach out to our Customer Support team.

We are currently aware of an issue preventing access to the Talkwalker Help Center. Customers attempting to access the Help Center are encountering an "Invalid requester" error. Our team is actively investigating and working to resolve this as soon as possible. We'll post an update here as soon as we have more information. Please subscribe to our status page to receive status updates.

We're pleased to inform you that the issue affecting Bluesky functionality in Hootsuite and Talkwalker has been successfully resolved. Bluesky has confirmed the issue on their end is fixed, and our monitoring logs show that services are recovering - you should be able to publish and schedule to Bluesky in Hootsuite as usual, and Bluesky data is flowing into Talkwalker again. Thank you for your patience while we worked through this. If you continue to experience any issues, please don't hesitate to reach out to our support team.

Hello, Bluesky is currently experiencing difficulties that impact Bluesky functionality in Hootsuite and Talkwalker. As a result, you may have trouble publishing or scheduling posts to Bluesky, and new Bluesky data is not currently being captured for listening or monitoring. We're monitoring the situation closely and will share updates as they become available Please subscribe to our status page to receive status updates.

We're pleased to inform you that the issue affecting Bluesky functionality in Hootsuite and Talkwalker has been successfully resolved.Bluesky has confirmed the issue on their end is fixed, and our monitoring logs show that services are recovering - you should be able to publish and schedule to Bluesky in Hootsuite as usual, and Bluesky data is flowing into Talkwalker again.Thank you for your patience while we worked through this. If you continue to experience any issues, please don't hesitate to reach out to our support team.

Hello,Bluesky is currently experiencing difficulties that impact Bluesky functionality in Hootsuite and Talkwalker. As a result, you may have trouble publishing or scheduling posts to Bluesky, and new Bluesky data is not currently being captured for listening or monitoring. We're monitoring the situation closely and will share updates as they become availablePlease subscribe to our status page to receive status updates.