Highway Incident History

Highway continues to evaluate the accuracy and completeness of new datasets released by Motus. Due to incomplete information in Motus, Highway has not been able to utilize Authority History and Insurance updates since the final L&I update on May 14th, 2026. Highway is in active communication with the FMCSA regarding data discrepancies that persist between Motus and SAFER.

Highway continues to evaluate the accuracy and completeness of new datasets released by Motus. A carrier’s DOT Operating Status, Operating Authority Type, and Operating Authority Status data in Highway’s UI and Rules Engine has been updated to reflect what's in Motus. A carrier's Safety Rating reflects what's in SAFER. Due to incomplete information in Motus, Highway has not been able to utilize Authority History and Insurance updates since the final L&I update on May 14th, 2026. Highway is in active communication with the FMCSA regarding data discrepancies that persist between Motus and SAFER.

Highway continues to evaluate the accuracy and completeness of new datasets released by Motus. This week, a carrier's DOT Status, Operating Authority Type(s) and Operating Authority Status(es) will be updated to reflect what's in Motus, and a carrier's Safety Rating will be updated to reflect what's in SAFER. Due to incomplete information in Motus, Highway has not been able to utilize Authority History and Insurance updates since the final L&I update on May 14th, 2026. Highway is in active communication with the FMCSA regarding data discrepancies that persist between Motus and SAFER.

We are evaluating the accuracy and completeness of new datasets released by Motus and are actively monitoring known issues. We expect to be able to merge and make the refreshed datasets available in the coming days.

We continue to see signs of imminent resolution to the FMCSA's migration to its new data delivery system. Highway is actively importing and inspecting the subsets of data that have been published thus far. Based on our current findings, we expect a change to the structure of docket numbers. Finally, we expect to be able to merge and make the refreshed datasets available to our customers next week.

Highway has been in active communication with the FMCSA, and we are beginning to see signs of imminent resolution to its data delivery system. We remain committed to providing our customers with refreshed FMCSA data as efficiently as possible once it becomes available, and we appreciate your patience

Highway continues to monitor the FMCSA's transition to its new data delivery system. The migration could lead to discrepancies or a delay in refreshed data. However, Highway remains committed to delivering available FMCSA data as efficiently as possible, once it becomes available. We appreciate your patience.

The FMCSA is in the process of transitioning its data delivery system. This migration could lead to unforeseen data discrepancies as the impact of this transition remains unclear. However, Highway remains committed to monitoring and delivering available FMCSA data as efficiently as possible. We appreciate your patience.

Our engineering teams have observed and confirmed that performance across data visualizations within the broker web application have stabilized. We're considering this incident resolved, and we appreciate your patience.

Our engineering teams have identified the issue and implemented a fix. We are observing signs of recovery and will continue to monitor. We appreciate your patience.

Some customers have reported a performance degradation to data visualizations within the broker web application. Our engineering teams are working with our upstream data visualization provider to identify and remediate the issue.

The incident has been resolved and all services are operational.

All APIs have returned to a healthy and functional state. We will continue to monitor though believe the issue is resolved.

We have discovered the issue. We are deploying a fix and are monitoring the situation.

Significant latency observed with external webhooks and API calls. Currently investigating.

Our engineering teams have observed and confirmed that performance across data visualizations within the broker web application have stabilized. We're considering this incident resolved, and we appreciate your patience.

Our engineering teams have identified the issue and implemented a fix. We are observing signs of recovery and will continue to monitor. We appreciate your patience.

Some customers have reported a performance degradation to data visualizations within the broker web application. Our engineering teams are working with our upstream data visualization provider to identify and remediate the issue.

Our engineering teams have observed and confirmed full recovery to data visualizations within the broker web application. We appreciate your patience.

Our teams have identified the issue and implemented a fix. Recovery is underway, and service is continuing to stabilize. We will continue to monitor the situation until full recovery is confirmed.

Some customers have reported a performance degradation to data visualizations within the broker web application. Our engineering teams are working with our upstream data visualization provider to identify and remediate the issue.

Our engineering teams have observed and confirmed full recovery to data visualizations within the broker web application. We appreciate your patience.

Our teams have identified the issue and implemented a fix. Recovery is underway, and service is continuing to stabilize. We will continue to monitor the situation until full recovery is confirmed.

Some customers have reported a performance degradation to data visualizations within the broker web application. Our engineering teams are working with our upstream data visualization provider to identify and remediate the issue.