Hightouch logo and current status indicator

Hightouch Incident History

Operational

hightouch.com 10 components

checked Sep 7, 2026 9:57 PM UTC · Hightouch's official status page

Hightouch is up and running.

Hightouch is currently operational with all systems functioning normally.

All components operational

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Hightouch incident history

3 reports published by Hightouch in the last 30 days

When Hightouch breaks, it is typically resolved in 1h 2m — median across 5 resolved incidents over 90 days.

September 4, 2026

Elevated Sync Errors

Last update
  1. resolvedSep 4 · 21:37 UTC

    This incident has been resolved. Between 19:20 and 20:40 UTC, a subset of syncs running in AWS regions may have experienced slower run times, delays, or errors. There was no data loss. Affected syncs will recover on their next scheduled run or can be manually triggered to run again.

Reported by Hightouch on their status page.

August 19, 2026

App Errors

Last update
  1. resolvedAug 19 · 19:50 UTC

    This incident has been resolved. Between 18:12 and 18:27 UTC, the Hightouch app experienced intermittent login and application errors. There was no impact to event delivery or syncs.

Reported by Hightouch on their status page.

August 13, 2026

Hightouch app rendering issues

Last update
  1. resolvedAug 13 · 10:51 UTC

    This incident has been resolved. Between 8:30 and 10:36 UTC, the app experienced delays and intermittent failures. This has been resolved. There was no impact to syncs or event delivery.

Reported by Hightouch on their status page.