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Helpjuice Incident History

Operational

helpjuice.com ↗6 components

checked Sep 7, 2026 10:01 PM UTC · Helpjuice's official status page

Helpjuice is up and running.

Helpjuice is currently operational with all systems functioning normally.

All components operational

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Helpjuice incident history

1 report published by Helpjuice in the last 30 days

August 12, 2026

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Last update

  1. resolvedAug 12 · 16:00 UTC

    The security incident identified earlier today has been fully resolved. The unauthorized modification has been removed from all affected accounts, content delivery caches have been purged, the compromised access has been revoked, and all platform functionality — including administrative access — was restored as of 15:45 UTC. Affected customers have been notified directly by email with account-specific details, including a full incident report. Our forensic review of the incident's full scope is continuing as an additional verification step; if it identifies anything relevant to a specific account, we will contact that customer directly. Questions: support@helpjuice.com.

Reported by Helpjuice on their status page.