Helium Incident History

Helium is currently operational with all systems functioning normally.

Last checked Jul 27, 2026 6:00 AM UTC from Helium's official status page

Incident History

Showing incidents from the last 15 days

Jul 13, 2026

Report: "Decrease in Hotspot Heartbeats"

Last update Jul 13, 2026 @ 3:23 PM UTC

resolvedJul 13, 2026 @ 3:23 PM UTC

We've resolved an issue affecting network connectivity, caused by a certificate issue. The certificate has been corrected, and we've implemented additional monitoring to detect and prevent this type of issue going forward.

investigatingJul 12, 2026 @ 4:53 PM UTC

We’re observing an increase in hotspot heartbeat issues and are currently investigating. We will continue to keep the community updated.