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Heart Internet Incident History

Degraded

heartinternet.uk ↗2 components

checked Sep 7, 2026 10:09 PM UTC · Heart Internet's official status page

Heart Internet Overall Service Status is slower than normal.

Heart Internet Overall Service Status is experiencing degraded performance with some services running slower than normal.

1 of 2 components affected

Overall Service Statusdegraded
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Heart Internet incident history

22 reports published by Heart Internet in the last 30 days · 4 still open

When Heart Internet breaks, it is typically resolved in 32m — median across 15 resolved incidents over 90 days.

September 7, 2026

Scheduled System Upgrade: MVPS351 & MVPS387

Ongoing · last update

  1. maintenanceSep 7 · 23:00 UTC

    Tuesday, 8th September | 12:00 AM – 08:30 AM (UK time) Impact: VPSs on MVPS351 & MVPS387 will be migrated to new hardware. Each VPS may experience brief downtime during migration. Benefit: Faster performance, improved stability, and smoother experience

Reported by Heart Internet on their status page.

Incoming Mail Issue

Ongoing · last update

  1. degradedSep 7 · 13:15 UTC

    We're currently investigating an issue with incoming mail being delayed. Our SRE team are engaged and working on resolution.

Reported by Heart Internet on their status page.

September 4, 2026

Scheduled System Upgrade: KVMHOST224

Last update

  1. resolvedSep 4 · 07:30 UTC

    Maintenance ended

Reported by Heart Internet on their status page.

September 3, 2026

Scheduled System Upgrade: KVMHOST60 & KVMHOST62

Last update

  1. resolvedSep 3 · 07:30 UTC

    Maintenance ended

Reported by Heart Internet on their status page.

September 2, 2026

Scheduled System Upgrade: KVMHOST63

Last update

  1. resolvedSep 2 · 07:30 UTC

    Maintenance ended

Reported by Heart Internet on their status page.

September 1, 2026

Cluster 47 (web16, 17, 18, 19) is down

Last update

  1. resolvedSep 1 · 10:33 UTC

    Cluster 47 (web16, 17, 18, 19) recovered.

Reported by Heart Internet on their status page.

Some services are down

Ongoing · last update

  1. downtimeSep 1 · 06:18 UTC

    Cluster 47 (web16, 17, 18, 19) went down.

Reported by Heart Internet on their status page.

August 25, 2026

Scheduled System Upgrade: KVMHOST275

Last update

  1. resolvedAug 25 · 07:30 UTC

    Maintenance ended

Reported by Heart Internet on their status page.

Essential Database Upgrade: Shared Cluster30

Last update

  1. resolvedAug 25 · 04:00 UTC

    Maintenance ended

Reported by Heart Internet on their status page.

Cluster 30 (web130, 131, 132, 133) is down

Last update

  1. resolvedAug 25 · 03:00 UTC

    Cluster 30 (web130, 131, 132, 133) recovered.

Reported by Heart Internet on their status page.

August 24, 2026

Scheduled System Upgrade: KVMHOST229, KVMHOST261 & KVMHOST329

Last update

  1. resolvedAug 24 · 07:30 UTC

    Maintenance ended

Reported by Heart Internet on their status page.

August 23, 2026

Cluster 59 (web302, 303, 304, 305) is down

Last update

  1. resolvedAug 23 · 11:55 UTC

    Cluster 59 (web302, 303, 304, 305) recovered.

Reported by Heart Internet on their status page.

August 21, 2026

Scheduled System Upgrade KVMHOST51, KVMHOST103, KVMHOST199 & KVMHOST251

Last update

  1. resolvedAug 21 · 07:30 UTC

    Maintenance ended

Reported by Heart Internet on their status page.

August 19, 2026

Scheduled System Upgrade KVMHOST51, KVMHOST113, KVMHOST236 & KVMHOST258

Last update

  1. resolvedAug 19 · 07:30 UTC

    Maintenance ended

Reported by Heart Internet on their status page.

August 18, 2026

Scheduled System Upgrade kvmhost54, kvmhost147, kvmhost194, kvmhost228 & kvmhost256

Last update

  1. resolvedAug 18 · 07:30 UTC

    Maintenance ended

Reported by Heart Internet on their status page.

August 17, 2026

Cluster 16 (web165, 166, 167, 168) is down

Last update

  1. resolvedAug 17 · 02:36 UTC

    Cluster 16 (web165, 166, 167, 168) recovered.

Reported by Heart Internet on their status page.

August 14, 2026

Scheduled System Upgrade KVMHOST102, KVMHOST181, KVMHOST225, KVMHOST253 & KVMHOST274

Last update

  1. resolvedAug 14 · 07:30 UTC

    Maintenance ended

Reported by Heart Internet on their status page.

August 13, 2026

Scheduled System Upgrade KVMHOST146, KVMHOST180, KVMHOST201, KVMHOST234, & KVMHOST250

Last update

  1. resolvedAug 13 · 07:30 UTC

    Maintenance ended

Reported by Heart Internet on their status page.

August 12, 2026

Scheduled System Upgrade KVMHOST139, KVMHOST180, KVMHOST201, KVMHOST234, & KVMHOST250

Ongoing · last update

  1. maintenanceAug 12 · 23:00 UTC

    Thursday, 13th August | 12:00 AM – 08:30 AM (UK time) Impact: VPSs on KVMHOST139, KVMHOST180, KVMHOST201, KVMHOST234, and KVMHOST250 will be migrated to new hardware. Each VPS may experience brief downtime during migration. Benefit: Faster performance, improved stability, and smoother experience

Reported by Heart Internet on their status page.

Scheduled System Upgrade KVMHOST127, KVMHOST138, KVMHOST151, KVMHOST168 & KVMHOST192

Last update

  1. resolvedAug 12 · 07:30 UTC

    Maintenance ended

Reported by Heart Internet on their status page.

cPanel Shared Hosting Server (cpan-web2-leeds) Hardware Maintenance

Last update

  1. resolvedAug 12 · 01:30 UTC

    Maintenance ended

Reported by Heart Internet on their status page.

August 11, 2026

Scheduled System Upgrade KVMHOST239

Last update

  1. resolvedAug 11 · 07:30 UTC

    Maintenance ended

Reported by Heart Internet on their status page.