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Guidewire Incident History

Operational

guidewire.com ↗43 top-level components

checked Nov 1, 2026 5:09 AM UTC · Guidewire's official status page

Guidewire is up and running.

Guidewire is currently operational with all systems functioning normally.

All components operational

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Guidewire incident history

23 reports published by Guidewire in the last 30 days

When Guidewire breaks, it is typically resolved in 48m — median across 4 resolved incidents over 30 days.

October 23, 2026

GWCP NPE and PreProduction CANADA Tenant (v.1.136)

Last update

  1. CompletedOct 26 · 06:54 UTC

    The scheduled maintenance has been completed.

Reported by Guidewire on their status page.

Investigation of the Compromise of Third-Party Certificate Authority (CA)

Last update

  1. resolvedOct 24 · 01:42 UTC

    Guidewire is aware of a third-party certificate authority (CA) issue reported on October 20, 2026. Upon disclosure, Guidewire immediately initiated an investigation across all our applications, systems, and services. Our investigation is ongoing, and at this time we have found no evidence of compromise or impact to our subscription services. We will continue to monitor our systems closely and will provide further updates through this technical bulletin should actionable new information arise.  Please refer to Guidewire Community for more information.  https://community.guidewire.com/customers/s/article/Guidewire-Security-Remediation-Update-Third-Party-Certificate-Authority-CA-Issue

Reported by Guidewire on their status page.

Investigation of the Compromise of Third-Party Certificate Authority (CA)

Last update

  1. ResolvedOct 24 · 01:42 UTC

    Guidewire is aware of a third-party certificate authority (CA) issue reported on October 20, 2026. Upon disclosure, Guidewire immediately initiated an investigation across all our applications, systems, and services. Our investigation is ongoing, and at this time we have found no evidence of compromise or impact to our subscription services. We will continue to monitor our systems closely and will provide further updates through this technical bulletin should actionable new information arise.  Please refer to Guidewire Community for more information.  https://community.guidewire.com/customers/s/article/Guidewire-Security-Remediation-Update-Third-Party-Certificate-Authority-CA-Issue

Reported by Guidewire on their status page.

Investigation of PHP Vulnerability CVE-2026-109618 and CVE-2026-109619

Last update

  1. resolvedOct 24 · 01:17 UTC

    Guidewire is aware of CVE-2026-109618 and CVE-2026-109619, two vulnerabilities affecting PHP that were publicly disclosed on October 21, 2026.  No action is required from customers at this time for their deployments.  We will continue to monitor our systems.  Please refer to Guidewire Community for more information. https://community.guidewire.com/customers/s/article/Guidewire-Security-Remediation-Update-PHP-Vulnerability-CVE-2026-109618-and-CVE-2026-109619

Reported by Guidewire on their status page.

Investigation of PHP Vulnerability CVE-2026-109618 and CVE-2026-109619

Last update

  1. ResolvedOct 24 · 01:17 UTC

    Guidewire is aware of CVE-2026-109618 and CVE-2026-109619, two vulnerabilities affecting PHP that were publicly disclosed on October 21, 2026.  No action is required from customers at this time for their deployments.  We will continue to monitor our systems.  Please refer to Guidewire Community for more information. https://community.guidewire.com/customers/s/article/Guidewire-Security-Remediation-Update-PHP-Vulnerability-CVE-2026-109618-and-CVE-2026-109619

Reported by Guidewire on their status page.

October 20, 2026

INOW non disruptive maintenance (PROD)

Last update

  1. CompletedOct 24 · 13:00 UTC

    The scheduled maintenance has been completed.

Reported by Guidewire on their status page.

October 16, 2026

Guidewire Predictive Analytics Production AMER - Montreal

Last update

  1. CompletedOct 18 · 04:00 UTC

    The scheduled maintenance has been completed.

Reported by Guidewire on their status page.

Guidewire Predictive Analytics Production EMEA - Cape Town

Last update

  1. CompletedOct 17 · 22:01 UTC

    The scheduled maintenance has been completed.

Reported by Guidewire on their status page.

Guidewire Predictive Analytics Production EMEA - London

Last update

  1. CompletedOct 17 · 23:00 UTC

    The scheduled maintenance has been completed.

Reported by Guidewire on their status page.

October 15, 2026

GUIDEWIRE DATA PLATFORM - PRODUCTION ENVIRONMENTS - N. Virginia - Data Studio Degraded Performance

Last update

  1. resolvedOct 16 · 07:36 UTC

    This incident has been resolved.

Reported by Guidewire on their status page.

GUIDEWIRE DATA PLATFORM - PRODUCTION ENVIRONMENTS - N. Virginia - Data Studio Degraded Performance

Last update

  1. ResolvedOct 16 · 07:36 UTC

    This incident has been resolved.

Reported by Guidewire on their status page.

September 25, 2026

AWS S3 Service interruption Impacting Multiple InsuranceNow Customers In US West Region

Last update

  1. postmortemOct 2 · 19:31 UTC

    Please refer to the Knowledge Article at this link for more information.

Reported by Guidewire on their status page.

September 24, 2026

GWCP Production APAC Tenant + Atmos (v.1.135)

Last update

  1. CompletedOct 24 · 18:09 UTC

    The scheduled maintenance has been completed.

Reported by Guidewire on their status page.

September 16, 2026

INOW GWCP non disruptive maintenance (PROD)

Last update

  1. CompletedOct 9 · 03:00 UTC

    The scheduled maintenance has been completed.

Reported by Guidewire on their status page.

September 8, 2026

GWCP NPE and PreProduction EMEA Tenant + Atmos (v.1.135)

Last update

  1. CompletedOct 13 · 01:00 UTC

    The scheduled maintenance has been completed.

Reported by Guidewire on their status page.

September 4, 2026

GWCP Production AMER/CAN Tenant + Atmos (v.1.135)

Last update

  1. CompletedOct 25 · 10:25 UTC

    The scheduled maintenance has been completed.

Reported by Guidewire on their status page.

GWCP Production EMEA Tenant + Atmos (v.1.135)

Last update

  1. CompletedOct 25 · 01:45 UTC

    The scheduled maintenance has been completed.

Reported by Guidewire on their status page.

GWCP NPE and PreProduction APAC Tenant + Atmos (v.1.135)

Last update

  1. CompletedOct 14 · 16:43 UTC

    The scheduled maintenance has been completed.

Reported by Guidewire on their status page.

GWCP NPE and PreProduction AMER Tenant + Atmos (v.1.135)

Last update

  1. CompletedOct 14 · 08:49 UTC

    The scheduled maintenance has been completed.

Reported by Guidewire on their status page.

September 3, 2026

GWCP NPE and PreProduction CANADA Tenant + Atmos (v.1.135)

Last update

  1. CompletedOct 12 · 07:54 UTC

    The scheduled maintenance has been completed.

Reported by Guidewire on their status page.

GWCP Production AMER/CAN Tenant (v.1.134)

Last update

  1. CompletedOct 11 · 07:45 UTC

    The scheduled maintenance has been completed.

Reported by Guidewire on their status page.

GWCP Production EMEA Tenant (v.1.134)

Last update

  1. CompletedOct 11 · 00:30 UTC

    The scheduled maintenance has been completed.

Reported by Guidewire on their status page.

GWCP Production APAC Tenant (v.1.134)

Last update

  1. CompletedOct 10 · 20:00 UTC

    The scheduled maintenance has been completed.

Reported by Guidewire on their status page.