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Granicus System Incident History

Operational

granicus.com ↗9 top-level components

checked Nov 5, 2026 2:52 AM UTC · Granicus System's official status page

Granicus System is up and running.

Granicus System is currently operational with all systems functioning normally.

All components operational

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Granicus System incident history

67 reports published by Granicus System in the last 30 days · 6 still open

When Granicus System breaks, it is typically resolved in 5h 4m — median across 19 resolved incidents over 30 days.

November 4, 2026

Granicus Issue Notification: govDelivery Targeted Messaging Service (TMS)

Last update
  1. resolvedNov 4 · 18:48 UTC

    Thank you for your patience while we investigated reported authentication issues related to govDelivery Targeted Messaging Service (TMS). The investigation is complete. TMS is operating normally, and this incident is resolved.

Reported by Granicus System on their status page.

Granicus Issue Notification: SmartGov

Last update
  1. resolvedNov 4 · 22:46 UTC

    This incident has been resolved.

Reported by Granicus System on their status page.

November 1, 2026

Targeted Messaging Service (TMS) – SMS Delivery Issues

Last update
  1. resolvedNov 1 · 19:58 UTC

    The issue affecting SMS text message delivery within the Targeted Messaging Service (TMS) has been resolved. SMS-based multi-factor authentication (MFA) has been restored, and normal service has been confirmed. We apologize for any inconvenience caused and thank you for your patience.

Reported by Granicus System on their status page.

October 30, 2026

Granicus Issue Notification: govService Oneview Dynamics

Last update
  1. resolvedOct 30 · 22:55 UTC

    This incident has been resolved.

Reported by Granicus System on their status page.

October 29, 2026

Vision Public Upload

Ongoing · last update
  1. identifiedOct 29 · 19:50 UTC

    Granicus detected malicious activity targeted at the file upload functionality in the Granicus Vision Content Management System. In accordance with our security protocol, that targeted functionality has been promptly disabled. At this time, there is no evidence to suggest that customer information was accessed. The public file upload functionality will be unavailable on all Vision websites until further notice, while the security and engineering teams work on it. The upload functionality for authenticated backend users is operational. We will provide further updates as more information becomes available.

Reported by Granicus System on their status page.

Granicus Issue Notification: Partial Vision Site Availability Issue

Last update
  1. resolvedOct 29 · 20:10 UTC

    This incident has been resolved.

Reported by Granicus System on their status page.

October 27, 2026

govMeetings – Peak Agenda Management Processing Delays

Last update
  1. resolvedOct 27 · 21:09 UTC

    This incident has been resolved.

Reported by Granicus System on their status page.

govMeetings – Peak Agenda Management Processing Delays

Last update
  1. ResolvedOct 27 · 21:09 UTC

    This incident has been resolved.

Reported by Granicus System on their status page.

Granicus Communications STAGE Environment scheduled Emergency Maintenance: October 28, 12:00 AM CDT

Last update
  1. CompletedOct 28 · 07:00 UTC

    The scheduled maintenance has been completed.

Reported by Granicus System on their status page.

Granicus Issue Notification: govService SmartGov

Last update
  1. resolvedOct 29 · 00:11 UTC

    This incident notification is being resolved. The issue is limited to a small number of customers, and Granicus Support is actively engaged with those affected to continue working with them directly. Any further updates will be communicated directly to the impacted customers.

Reported by Granicus System on their status page.

Granicus Issue Notification: govService SmartGov

Ongoing · last update
  1. investigatingOct 27 · 19:03 UTC

    Granicus Engineering teams are currently investigating an issue impacting govService SmartGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService SmartGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Reported by Granicus System on their status page.

Granicus Issue Notification: govService SmartGov

Last update
  1. ResolvedOct 29 · 00:11 UTC

    This incident notification is being resolved. The issue is limited to a small number of customers, and Granicus Support is actively engaged with those affected to continue working with them directly. Any further updates will be communicated directly to the impacted customers.

Reported by Granicus System on their status page.

Granicus Issue Notification: govAccess - Vision

Last update
  1. resolvedOct 27 · 20:32 UTC

    This incident has been resolved. We apologize for the inconvenience and thank you for your patience.

Reported by Granicus System on their status page.

Granicus Issue Notification: govAccess - Vision

Last update
  1. ResolvedOct 27 · 20:32 UTC

    This incident has been resolved. We apologize for the inconvenience and thank you for your patience.

Reported by Granicus System on their status page.

Granicus Issue Notification: govDelivery Communications Cloud UK

Last update
  1. resolvedOct 27 · 13:36 UTC

    Communications Cloud UK bulletin delivery has been restored. We apologize for the inconvenience and thank you for your patience.

Reported by Granicus System on their status page.

Granicus Issue Notification: govDelivery Communications Cloud UK

Last update
  1. ResolvedOct 27 · 13:36 UTC

    Communications Cloud UK bulletin delivery has been restored. We apologize for the inconvenience and thank you for your patience.

Reported by Granicus System on their status page.

Granicus Issue Notification: Partial Vision Site Availability Issue

Last update
  1. resolvedOct 27 · 13:39 UTC

    Granicus engineering teams implemented a fix on the issue affecting a subset of govAccess Vision sites. All impacted sites are now accessible. We apologise for the ongoing inconvenience and appreciate your patience. We will provide a further update as soon as more information is available.

Reported by Granicus System on their status page.

Granicus Issue Notification: Partial Vision Site Availability Issue

Last update
  1. ResolvedOct 27 · 13:39 UTC

    Granicus engineering teams implemented a fix on the issue affecting a subset of govAccess Vision sites. All impacted sites are now accessible.We apologise for the ongoing inconvenience and appreciate your patience. We will provide a further update as soon as more information is available.

Reported by Granicus System on their status page.

GovService Firmstep scheduled maintenance (US) - 27th Oct 2026

Last update
  1. CompletedOct 28 · 04:40 UTC

    The scheduled maintenance has been completed.

Reported by Granicus System on their status page.

October 23, 2026

Granicus Issue Notification: Temporary Service Unavailability - Book>Direct

Last update
  1. resolvedOct 23 · 14:28 UTC

    Book>Direct has been successfully restored and is fully operational. We apologize for the impact of this temporary service interruption and thank you for your patience while we completed the required remediation. We appreciate your understanding.

Reported by Granicus System on their status page.

Granicus Issue Notification: Temporary Service Unavailability - Book>Direct

Last update
  1. ResolvedOct 23 · 14:28 UTC

    Book>Direct has been successfully restored and is fully operational.We apologize for the impact of this temporary service interruption and thank you for your patience while we completed the required remediation. We appreciate your understanding.

Reported by Granicus System on their status page.

October 22, 2026

Intermittent Service Degradation - govMeetings IQM2

Last update
  1. resolvedOct 22 · 22:25 UTC

    This incident has been resolved.

Reported by Granicus System on their status page.

Intermittent Service Degradation - govMeetings IQM2

Last update
  1. ResolvedOct 22 · 22:25 UTC

    This incident has been resolved.

Reported by Granicus System on their status page.

Book>Direct Outage

Last update
  1. resolvedOct 22 · 15:03 UTC

    The Granicus engineering team has identified the issue affecting Book>Direct and successfully completed restoration. Book>Direct is now fully operational. We understand the impact this outage had on your operations and sincerely apologize for the disruption. Our teams worked with urgency to validate the fix and return the service to a stable state as quickly as possible.

Reported by Granicus System on their status page.

Book>Direct Outage

Last update
  1. ResolvedOct 22 · 15:03 UTC

    The Granicus engineering team has identified the issue affecting Book>Direct and successfully completed restoration. Book>Direct is now fully operational.We understand the impact this outage had on your operations and sincerely apologize for the disruption. Our teams worked with urgency to validate the fix and return the service to a stable state as quickly as possible.

Reported by Granicus System on their status page.

Host Compliance Release #24 2026

Last update
  1. CompletedOct 26 · 09:30 UTC

    The scheduled maintenance has been completed.

Reported by Granicus System on their status page.

Granicus Issue Notification: govMeetings Legistar

Last update
  1. resolvedOct 22 · 14:33 UTC

    This incident has been resolved.

Reported by Granicus System on their status page.

Granicus Issue Notification: govMeetings IQM2

Last update
  1. resolvedOct 22 · 12:43 UTC

    Granicus Engineering teams have identified and resolved the issue impacting govMeetings IQM2. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Reported by Granicus System on their status page.

GovService Firmstep scheduled maintenance (US) - 22nd Oct 2026

Last update
  1. CompletedOct 23 · 04:40 UTC

    The scheduled maintenance has been completed.

Reported by Granicus System on their status page.

October 21, 2026

Intermittent Error with Bulletins

Last update
  1. resolvedOct 21 · 20:25 UTC

    This incident has been resolved.

Reported by Granicus System on their status page.

Intermittent Error with Bulletins

Last update
  1. ResolvedOct 21 · 20:25 UTC

    This incident has been resolved.

Reported by Granicus System on their status page.

Temporary Service Unavailability

Last update
  1. resolvedOct 22 · 13:39 UTC

    We deployed the fix for all solutions impacted by the recently identified global PHP security vulnerabilities that affected internet services globally. As recommended by government cybersecurity agencies worldwide, Granicus proactively took some solutions offline while our teams completed the necessary remediation. All solutions were restored within 24 hours and are now operational. If you are still experiencing issues, please reach out to Granicus Technical Support. Our Security Operations Center (SOC) continues to monitor around the clock for unusual activity and potential security incidents. We remain on heightened alert for threats that could affect our systems or those of our customers.

Reported by Granicus System on their status page.

Temporary Service Unavailability

Ongoing · last update
  1. InvestigatingOct 21 · 15:31 UTC

    We are aware of a recently identified PHP security vulnerability and are actively assessing the situation. GovService, Swagit and Media Manager have PHP components; Granicus has made the decision to bring this product offline until it can be remediated. There is no indication of malicious activity or any exploitation of the mentioned products. Our Security, Engineering, and Product teams are treating this as the highest priority and are working to remediate, as appropriate, and restore service.We will provide further updates as our assessment progresses and next steps are confirmed.

Reported by Granicus System on their status page.

PHP Security Vulnerability

Ongoing · last update
  1. investigatingOct 21 · 13:54 UTC

    We are aware of a recently identified PHP security vulnerability and are actively assessing the situation. Our Security, Engineering, and Product teams are treating this as a priority and are working to determine the appropriate remediation actions. We will provide further updates as our assessment progresses and next steps are confirmed.

Reported by Granicus System on their status page.

October 20, 2026

Granicus Issue Notification: govMeetings Peak

Last update
  1. resolvedOct 21 · 01:26 UTC

    The incident has been resolved. If you require further assistance, please contact Granicus Support.

Reported by Granicus System on their status page.

Granicus Issue Notification: govMeetings Peak

Ongoing · last update
  1. investigatingOct 20 · 20:58 UTC

    Granicus Engineering teams are currently investigating an issue impacting govMeetings Peak. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings Peak Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Reported by Granicus System on their status page.

Granicus Issue Notification: govMeetings Peak

Last update
  1. ResolvedOct 21 · 01:26 UTC

    The incident has been resolved. If you require further assistance, please contact Granicus Support.

Reported by Granicus System on their status page.

October 19, 2026

Granicus Communications Cloud and Targeted Messaging Service (TMS) Scheduled Emergency Maintenance - October 24, 2026 - 12 AM CDT

Last update
  1. CompletedOct 24 · 07:00 UTC

    The scheduled maintenance has been completed.

Reported by Granicus System on their status page.

Simpleview Europe DMS – Service Availability Issue

Last update
  1. resolvedOct 19 · 12:41 UTC

    1340 GMT The issue affecting the Simpleview Europe DMS service has been resolved and normal service has been restored. Granicus Engineering teams identified and addressed the issue. We apologise for any inconvenience caused and thank you for your patience.

Reported by Granicus System on their status page.

Simpleview Europe DMS – Service Availability Issue

Last update
  1. ResolvedOct 19 · 12:41 UTC

    1340 GMTThe issue affecting the Simpleview Europe DMS service has been resolved and normal service has been restored. Granicus Engineering teams identified and addressed the issue. We apologise for any inconvenience caused and thank you for your patience.

Reported by Granicus System on their status page.

Scheduled Maintenance — Host Compliance 19th Oct 2026

Last update
  1. CompletedOct 20 · 08:30 UTC

    The scheduled maintenance has been completed.

Reported by Granicus System on their status page.

October 16, 2026

Granicus Issue Notification: govService GovQA

Last update
  1. resolvedOct 16 · 18:57 UTC

    Granicus Engineering teams have identified and resolved the issue impacting govService GovQA. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Reported by Granicus System on their status page.

Granicus Issue Notification: govService GovQA

Last update
  1. resolvedOct 16 · 19:35 UTC

    This incident has been resolved.

Reported by Granicus System on their status page.

October 15, 2026

govService - SRM OneView Security Patches Maintenance

Last update
  1. CompletedOct 26 · 11:00 UTC

    The scheduled maintenance has been completed.

Reported by Granicus System on their status page.

Granicus Issue Notification: govAccess Vision

Last update
  1. resolvedOct 15 · 21:31 UTC

    This incident has been resolved.

Reported by Granicus System on their status page.

Granicus Issue Notification: govAccess Vision

Ongoing · last update
  1. UpdateOct 15 · 15:29 UTC

    We have identified the cause of the issue impacting multiple govAccess Vision websites and have implemented mitigation measures to reduce the elevated traffic affecting site performance. Service recovery has been observed across affected websites, and our engineering teams are actively monitoring the environment to ensure continued stability.Some users may have experienced site unavailability or intermittent access issues during the event. We will continue to monitor performance closely and provide additional updates as necessary.

Reported by Granicus System on their status page.

Host Compliance Release #23.2 2026

Last update
  1. CompletedOct 19 · 09:30 UTC

    The scheduled maintenance has been completed.

Reported by Granicus System on their status page.

GovAccess Vision release- gova-2026.3.812.0

Last update
  1. CompletedOct 16 · 12:31 UTC

    The scheduled maintenance has been completed.

Reported by Granicus System on their status page.

October 13, 2026

EngagementHQ Scheduled Maintenance- ANZ

Last update
  1. CompletedOct 15 · 10:40 UTC

    The scheduled maintenance has been completed.

Reported by Granicus System on their status page.

EngagementHQ Scheduled Maintenance- US

Last update
  1. CompletedOct 15 · 07:40 UTC

    The scheduled maintenance has been completed.

Reported by Granicus System on their status page.

EngagementHQ Scheduled Maintenance- CA

Last update
  1. CompletedOct 15 · 05:40 UTC

    The scheduled maintenance has been completed.

Reported by Granicus System on their status page.

EngagementHQ Scheduled Maintenance- UK & EU

Last update
  1. CompletedOct 15 · 03:40 UTC

    The scheduled maintenance has been completed.

Reported by Granicus System on their status page.

October 12, 2026

Granicus Issue Notification: Simpleview CRM

Last update
  1. resolvedOct 12 · 22:02 UTC

    This incident has been resolved.

Reported by Granicus System on their status page.

OneMeeting Scheduled Maintenance

Last update
  1. CompletedOct 26 · 12:00 UTC

    The scheduled maintenance has been completed.

Reported by Granicus System on their status page.

October 9, 2026

Granicus Issue Notification: govService GovQA

Last update
  1. resolvedOct 9 · 22:35 UTC

    This incident has been resolved.

Reported by Granicus System on their status page.

Granicus Issue Notification: Vision CMS Intermittent Page Load Issue

Last update
  1. resolvedOct 9 · 01:19 UTC

    This incident has been resolved.

Reported by Granicus System on their status page.

Granicus Issue Notification: Vision CMS Intermittent Page Load Issue

Last update
  1. ResolvedOct 9 · 01:19 UTC

    This incident has been resolved.

Reported by Granicus System on their status page.

October 8, 2026

govMeetings Scheduled Maintenance Release

Last update
  1. CompletedOct 17 · 10:00 UTC

    The scheduled maintenance has been completed.

Reported by Granicus System on their status page.

Host Compliance Release #23 2026

Last update
  1. CompletedOct 12 · 09:30 UTC

    The scheduled maintenance has been completed.

Reported by Granicus System on their status page.

October 7, 2026

Granicus Issue Notification: Status Page https://status.granicus.com - Access Issues

Last update
  1. resolvedOct 8 · 14:05 UTC

    Granicus teams have fully resolved the issue impacting Status Page https://status.granicus.com. Status Page notification subscriptions have now all been re-instated. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Reported by Granicus System on their status page.

Granicus Issue Notification: Status Page https://status.granicus.com - Access Issues

Last update
  1. ResolvedOct 8 · 14:05 UTC

    Granicus teams have fully resolved the issue impacting Status Page https://status.granicus.com. Status Page notification subscriptions have now all been re-instated. We apologize for any inconvenience this service issue may have caused and thank you for your patience.If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.Thank you,Granicus Customer Support

Reported by Granicus System on their status page.

October 6, 2026

GovQA Release 26.10 - 8 October, 2026

Last update
  1. CompletedOct 9 · 04:30 UTC

    The scheduled maintenance has been completed.

Reported by Granicus System on their status page.

October 2, 2026

Granicus Support Portal - Support Case Management System Update - Scheduled Maintenance

Last update
  1. CompletedOct 7 · 14:09 UTC

    The scheduled maintenance has been completed.

Reported by Granicus System on their status page.

September 30, 2026

SmartGov Scheduled Maintenance, October 11th, 2026 - 2:00am EST

Last update
  1. CompletedOct 11 · 09:00 UTC

    The scheduled maintenance has been completed.

Reported by Granicus System on their status page.

September 28, 2026

Granicus Communications Cloud and Targeted Messaging Service (TMS) Scheduled Maintenance, Oct. 11, 2026 - 12 AM CDT

Last update
  1. CompletedOct 12 · 07:00 UTC

    The scheduled maintenance has been completed.

Reported by Granicus System on their status page.

September 24, 2026

govService - SRM - OneView Dynamics Server Maintenance

Last update
  1. CompletedOct 10 · 03:00 UTC

    The scheduled maintenance has been completed.

Reported by Granicus System on their status page.

September 23, 2026

govService Release 585 - 6th Oct 2026 (US)

Last update
  1. CompletedOct 6 · 11:30 UTC

    The scheduled maintenance has been completed.

Reported by Granicus System on their status page.