checked Oct 23, 2026 8:47 AM UTC · Freshworks CRM's official status page
What's the Status of Freshworks CRM?
Freshworks CRM has disruptions affecting Analytics, Billing, Chat, and other components.
22 of 139 components currently report disruptions.
Operational: US EAST (NORTH VIRGINIA), EU CENTRAL(FRANKFURT), ASIA PACIFIC (MUMBAI).
- Last broke
- Oct 23
- Uptime
- 84.14%
- Most impacted
- Workflows
History · 30 day period
Service health
Service health, last 30 days
How to read this
The record
30 day period · not affected by the range aboveAvailability counts operational or degraded time as available, averaged equally across all monitored components. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Each component is tracked independently to give you a clear picture of overall service reliability.
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Recent Freshworks CRM outages & status updates
Status changes and service events for Freshworks CRM over the last 30 days
US EAST (NORTH VIRGINIA) experienced degraded performance
Oct 19 · resolved after 1h 9m
MIDDLE EAST AND AFRICA (MEA) experienced a major outage
Sep 23 · still ongoing
Freshworks CRM component status
Check current status by component. Open one for regions, incident details, and alerts.
6 components tracked
Incidents · 30dStatus- Freshworks CRM MIDDLE EAST AND AFRICA (MEA) status1 incidentMajor Outage
- Freshworks CRM ASIA PACIFIC ( SYDNEY) statusno incidentsOperational
- Freshworks CRM ASIA PACIFIC (MUMBAI) statusno incidentsOperational
- Freshworks CRM EU CENTRAL(FRANKFURT) status1 incidentOperational
- Freshworks CRM EU NORTH(STOCKHOLM) statusno incidentsOperational
- Freshworks CRM US EAST (NORTH VIRGINIA) status1 incidentOperational
What is Freshworks CRM?
Freshworks CRM is a customer relationship management platform that helps businesses manage sales pipelines, customer interactions, and sales team performance. It provides tools for contact management, deal tracking, and sales automation to streamline the customer acquisition process.
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Common questions about monitoring Freshworks CRM and understanding service status
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