Freshworks CRM logo and current status indicator

Freshworks CRM Status

Monitoring 6 components in real-time

Is Freshworks CRM Working Right Now?

Freshworks CRM is a customer relationship management platform that helps businesses manage sales pipelines, customer interactions, and sales team performance. It provides tools for contact management, deal tracking, and sales automation to streamline the customer acquisition process.

Freshworks CRM is experiencing a major outage significantly impacting service availability.

Major Outage1
MIDDLE EAST AND AFRICA (MEA)
Last checked Jul 21, 2026 8:40 PM UTC from Freshworks CRM's official status page

Service Health — Last 15 days

Availability
99.98%
Averaged across 139 components
Last Incident
Major Outage
Jul 21, 2026 8:39 PM UTC
Incidents
1
1 major
Avg Resolution
29d 23h
per incident

Availability is averaged equally across all monitored components. Each component is tracked independently to give you a clear picture of overall service reliability.

1 component currently affected

23 components with real-time status monitoring
and incident tracking

Recent Freshworks CRM Outages & Status Updates

Latest status changes and service events for Freshworks CRM

US EAST (NORTH VIRGINIA) experienced degraded performance

Started: Jul 21, 2026 3:59 PM UTC · Resolved: Jul 21, 2026 4:30 PM UTC (lasted for 31 minutes)
Degraded
This was resolved

US EAST (NORTH VIRGINIA) experienced degraded performance

Started: Jul 20, 2026 5:39 PM UTC · Resolved: Jul 20, 2026 6:10 PM UTC (lasted for 31 minutes)
Degraded
This was resolved

Scheduled maintenance on ASIA PACIFIC ( SYDNEY)

Started: Jul 19, 2026 11:53 AM UTC · Resolved: Jul 19, 2026 12:55 PM UTC (lasted for 1 hour)
Maintenance
This was resolved

MIDDLE EAST AND AFRICA (MEA) experienced a major outage

Started: Jun 21, 2026 9:20 PM UTC
Major Outage
Still ongoing

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Frequently Asked Questions About Freshworks CRM Status

Common questions about monitoring Freshworks CRM and understanding service status