Freshdesk Contact Center Omnichannel logo and current status indicator

Freshdesk Contact Center Omnichannel Status

Major Outage

freshworks.com

checked Sep 20, 2026 7:18 AM UTC · Freshdesk Contact Center Omnichannel's official status page

Is Freshdesk Contact Center Omnichannel Down Right Now?

Yes. Freshdesk Contact Center Omnichannel is down.

Freshdesk Contact Center Omnichannel is experiencing a major outage significantly impacting service availability.

Email only. No password. Free.

Service health

The record

90 day period · not affected by the range above
Availability
100.00%
This component only
Incidents
0
Stayed up the whole period
Longest incident
None
No incidents recorded

Availability counts operational or degraded time as available for this component alone. Partial outages count as half downtime and major outages count in full, scheduled maintenance is excluded from the calculation, and periods with no recorded status are counted as available rather than assumed down. Figures cover this component only — the service-wide record is on the Omnichannel service page.

Be the first to know

Statusfield watches Freshdesk Contact Center Omnichannel alongside the rest of your stack and tells you when its status changes. Email, Slack, Microsoft Teams, PagerDuty, and webhooks.

Email only. No password. Free.

Frequently asked questions about Freshdesk Contact Center Omnichannel

Common questions about monitoring Omnichannel and reading its status.

Stay ahead of outages

Get Notified When Freshdesk Contact Center Omnichannel Is Back Up

Get instant alerts when Freshdesk Contact Center Omnichannel recovers. Sign up for free and never miss an outage.