Freshdesk Contact Center logo and current status indicator

Freshdesk Contact Center Incident History

Major Outage

freshworks.com 6 components

checked Sep 20, 2026 10:56 AM UTC · Freshdesk Contact Center's official status page

Freshdesk Contact Center MIDDLE EAST AND AFRICA (MEA) is down.

Freshdesk Contact Center MIDDLE EAST AND AFRICA (MEA) is experiencing a major outage significantly impacting service availability.

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Freshdesk Contact Center incident history

5 reports published by Freshdesk Contact Center in the last 30 days · 5 still open

September 20, 2026

Scheduled Maintenance in Freshcaller

Ongoing · last update

Freshdesk Contact Center published this incident without any update text.

September 15, 2026

Issues Affecting Incoming and Outgoing Calls

Ongoing · last update

Freshdesk Contact Center published this incident without any update text.

September 4, 2026

Email Delivery issues to Microsoft recipients

Ongoing · last update

Freshdesk Contact Center published this incident without any update text.

September 1, 2026

Issue with making and receiving Calls

Ongoing · last update

Freshdesk Contact Center published this incident without any update text.

August 28, 2026

Scheduled Maintenance in Freshcaller

Ongoing · last update

Freshdesk Contact Center published this incident without any update text.