Performance degradation in Freshcaller
Ongoing · last updateFreshdesk Contact Center published this incident without any update text.
checked Nov 4, 2026 5:27 AM UTC · Freshdesk Contact Center's official status page
Freshdesk Contact Center has disruptions affecting Analytics, Billing, BYOC, and other components.
15 of 117 components currently report disruptions.
MIDDLE EAST AND AFRICA (MEA) → Analyticsmajor outageMIDDLE EAST AND AFRICA (MEA) → Billingmajor outageMIDDLE EAST AND AFRICA (MEA) → BYOCmajor outageMIDDLE EAST AND AFRICA (MEA) → Integrationsmajor outageMIDDLE EAST AND AFRICA (MEA) → Loginmajor outageMIDDLE EAST AND AFRICA (MEA) → Marketplacemajor outage+9 more →
Operational: US EAST (NORTH VIRGINIA), EU CENTRAL(FRANKFURT), ASIA PACIFIC ( SYDNEY).
Get updates without checking back
Get email updates for the reported Freshdesk Contact Center status changes you choose. Follow your other dependencies in the same workspace.
30-day free trial, no card needed. First-time customers; continued monitoring requires a paid subscription.
Freshdesk Contact Center incident history
3 reports published by Freshdesk Contact Center in the last 30 days · 3 still open
October 23, 2026
October 11, 2026
Scheduled Maintenance in Freshcaller
Ongoing · last updateFreshdesk Contact Center published this incident without any update text.
October 7, 2026
Issue with incoming and outgoing calls
Ongoing · last updateFreshdesk Contact Center published this incident without any update text.