Fountain Status
Fountain is experiencing degraded performance with some services running slower than normal.
Incident History
Showing incidents from the last 15 days
Report: "i9 Centre – Ongoing Service Issue"
Last updateThe scheduled maintenance has been completed
The scheduled maintenance has been completed and we are monitoring the services
We will be undergoing scheduled maintenance during this time.
In order to better serve our customers, we will be performing internal maintenance which will result in downtime across our network on Thursday June 18th, 2026 8:00 PM – 8:30 PM MDT. During this window, the I-9 form and W-4 form tasks, supported through our E-verify partner, WorkBright, will be unavailable to users. We apologize for any inconvenience this may cause. To ensure a seamless experience for applicants, those who are not currently in the I-9 Center will remain in their current status. Similarly, applicants within the I-9 Center will maintain their progress exactly as it was before the downtime. We are committed to making this process as smooth as possible and appreciate your understanding as we work to enhance our services.
Report: "Partial Analytics Service Degradation"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We’re currently experiencing degraded performance issues with Analytics. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. We will continue to provide updates as we have them.
Report: "Analytics Service Degradation"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We’re currently experiencing degraded performance issues with analytics. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. We will continue to provide updates.