FortiEdge Cloud Incident History

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be undergoing scheduled maintenance during this time.

Dear Customer,We want to inform you of a scheduled maintenance window for the FortiGate services on the FortiEdge Cloud platform in Europe Region.Impact During Upgrade: Brief intermittent access to the FortiEdge Cloud portal may occur during the upgrade process. Device management functions may experience temporary limitations API services may be temporarily unavailable.Important:Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window.Only cloud management functions will be temporarily affected.CEST (Europe)19:00 CEST, July 13, 2026 ---- 20:00 CEST, July 13, 2026UTC17:00 UTC, July 13, 2026 ---- 18:00 UTC, July 13, 2026PDT10:00 PDT, July 13, 2026 ---- 11:00 PDT, July 13, 2026Thank you.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dear Customer,The FortiStack services on Canada will undergo scheduled rolling upgrade on compute nodes.During this maintenance window, we do not anticipate any downtime, and the FortiEdge services are expected to remain fully operational. Due to the nature of the maintenance, users may experience brief service interruptions or degraded performance.We appreciate your patience and understanding during this period.Maintenance Details:On July 9, 2026, America/Vancouver is on PDT (UTC−7).PDT20:00 PDT, July 9, 2026 ---- 23:00 PDT, July 9, 2026UTC03:00 UTC, July 10, 2026 ---- 06:00 UTC, July 10, 2026EDT (US Eastern)23:00 EDT, July 9, 2026 ---- 02:00 EDT, July 10, 2026Thanks.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dear Customer,The FortiStack services on US will undergo scheduled rolling upgrade on compute nodes.During this maintenance window, we do not anticipate any downtime, and the FortiEdge services are expected to remain fully operational. Due to the nature of the maintenance, users may experience brief service interruptions or degraded performance.We appreciate your patience and understanding during this period.Maintenance Details:PDT20:00 PDT, July 9, 2026 ---- 23:00 PDT, July 9, 2026CDT (US Central)22:00 CDT, July 9, 2026 ---- 01:00 CDT, July 10, 2026EDT (US Eastern)23:00 EDT, July 9, 2026 ---- 02:00 EDT, July 10, 2026UTC03:00 UTC, July 10, 2026 ---- 06:00 UTC, July 10, 2026Thanks.

The incident reported for Main Dashboard service is resolved, and the service is operational now.

We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: usa, 0a81922a

The incident reported for REST API service is resolved, and the service is operational now.

We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: usa, 0a81922a

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Dear Customer,We want to inform you of a scheduled maintenance window due to an upgrade for the FortiEdge Cloud platform in all regions (CA, US, EU, JP).Impact During Upgrade:Brief intermittent access to the FortiEdge Cloud portal may occur during the upgrade process.Device management functions may experience temporary limitations.API services may be temporarily unavailable.Important: Your network infrastructure (Extenders, Switches, and Access Points) will continue to operate normally and provide uninterrupted service to end users during the maintenance window. Only cloud management functions will be temporarily affected,also in CANADA and US domain the will go for re-discovery and will re-join the network.Time Window.PDT18:00 PDT, July 8, 2026 ---- 22:00 PDT, July 8, 2026UTC01:00 UTC, July 9, 2026 ---- 05:00 UTC, July 9, 2026JST10:00 JST, July 9, 2026 ---- 14:00 JST, July 9, 2026CEST03:00 CEST, July 9, 2026 ---- 07:00 CEST, July 9, 2026EDT (US Eastern)21:00 EDT, July 8, 2026 ---- 01:00 EDT, July 9, 2026IST06:30 IST, July 9, 2026 ---- 10:30 IST, July 9, 2026CDT (US Central)20:00 CDT, July 8, 2026 ---- 00:00 CDT, July 9, 2026Thanks,FortiEdge Cloud Team

The incident reported for Main Dashboard service is resolved, and the service is operational now.

We have encountered some issues in ourMain Dashboard services. We are investigating it. Identifier: Domain: usa, 0a81922a

The incident reported for REST API service is resolved, and the service is operational now.

We have encountered some issues in ourREST API services. We are investigating it. Identifier: Domain: usa, 0a81922a