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Last checked Jun 15, 2026 9:36 AM UTC from Flutterwave's official status page

Incident History

Showing incidents from the last 15 days

Report: "[Ghana] Service Restored: Intermittent Delays on GHS Deposits and Withdrawals"

Last update
resolved

We are pleased to inform you that the issue with timeouts has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: Ghana

identified

Dear Valued Customer, Some users may experience temporary timeouts when making GHS payments or receiving payouts due to an issue with an external service provider. We are actively investigating the situation and pushing for a speedy fix. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Ghana

Report: "[Nigeria] Service Restored: NGN Payout Issues"

Last update
resolved

We are pleased to inform you that the disruptions with NGN payouts due to an issue from our partner network has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: Nigeria

identified

Dear Valued Customer, Some users may experience temporary disruptions with NGN payouts due to an issue from our partner network. Our team is investigating the situation and working on a fast resolution. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Nigeria

Report: "[Ghana] Service Restored: Mobile Money Collection Delays"

Last update
resolved

We are pleased to inform you that the issue with one of our external payment providers, which caused delays with some collections has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: Ghana

identified

Dear Valued Customer, We are currently experiencing an issue with one of our external payment providers, which is causing delays with some collections. Our team is actively working with them to resolve this as quickly as possible. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Ghana

Report: "[Egypt] Service Restored: Payment Collection Disruption"

Last update
resolved

We are pleased to inform you that the issue with payment collections due to a service disruption with our external vendor has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets:

identified

Dear Valued Customer, Some users may experience trouble with payment collections due to a service disruption with our external vendor. Our team is already looking into it and working on a resolution. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets:

Report: "[Kenya] Service Restored: Temporary Payment and Transfer Delays"

Last update
resolved

Dear Valued Customer, We are pleased to inform you that the disruptions affecting some payment and transfer services in Kenya has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: Kenya

identified

Dear Valued Customer, We are currently experiencing disruptions affecting some of payment and transfer services due to an issue with one of our external partners in Kenya. Our team is actively working with them to fix this as quickly as possible. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Kenya

Report: "[Kenya] Service Restored: Temporary Payment and Transfer Delays"

Last update
resolved

Dear Valued Customer, We are pleased to inform you that the disruptions affecting some payment and transfer services in Kenya has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: Kenya

identified

Dear Valued Customer, We are currently experiencing disruptions affecting some of payment and transfer services due to an issue with one of our external partners in Kenya. Our team is actively working with them to fix this as quickly as possible. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Kenya

Report: "[Ghana] Service Restored: Delayed Payouts"

Last update
resolved

We are pleased to inform you that the issue with one of our external payment partners, which is causing delays for some mobile money transfers in Ghana has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: Ghana

identified

Dear Valued Customer, We are experiencing a temporary issue with one of our external payment partners, which is causing delays for some mobile money transfers in Ghana. Our team is actively working with them to resolve this as quickly as possible. Affected Services: Affected Markets: Ghana

Report: "[Kenya] Service Restored: Temporary Payment and Transfer Delays"

Last update
resolved

We are pleased to inform you that the disruptions affecting some payment and transfer services in Kenya has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: Kenya

identified

Dear Valued Customer, We are currently experiencing disruptions affecting some of payment and transfer services due to an issue with one of our external partners in Kenya. Our team is actively working with them to fix this as quickly as possible. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Kenya

Report: "[Kenya] Service Restored: Temporary Payment and Transfer Delays"

Last update
resolved

We are pleased to inform you that the disruptions affecting some payment and transfer services in Kenya has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: Kenya

identified

Dear Valued Customer, We are currently experiencing disruptions affecting some of payment and transfer services due to an issue with one of our external partners in Kenya. Our team is actively working with them to fix this as quickly as possible. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Kenya

Report: "[Kenya] Service Restored: Temporary Payment and Transfer Delays"

Last update
resolved

We are pleased to inform you that the disruptions affecting some payment and transfer services in Kenya has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: Uganda

identified

Dear Valued Customer, We are currently experiencing a payment processing issue with one of our network providers in Uganda. Because of this, some deposits may fail or take longer than usual to reflect. Our team is actively investigating the issue to get things back to normal. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Uganda

Report: "Ghana: Service Alert: Account Generation Delays"

Last update
identified

Dear Valued Customer, We are currently experiencing technical issues with one of our partner banks. As a result, some users may have trouble generating static or dynamic bank accounts. Our team is actively investigating the issue to get things back to normal. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Ghana

Report: "[Senegal] Service Alert: Mobile Money Processing Issues"

Last update
identified

Dear Valued Customer, We are experiencing temporary delays with some Senegal mobile money transactions due to an issue with our local partner. Our team is actively working with them to fix this quickly. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Senegal

Report: "[Senegal] Service Alert: Mobile Money Processing Issues"

Last update
identified

Dear Valued Customer, We are experiencing temporary delays with some Senegal mobile money transactions due to an issue with our local partner. Our team is actively working with them to fix this quickly. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Senegal

Report: "[Ghana] Service Alert: Mobile Money Delays"

Last update
identified

Dear Valued Customer, We are currently experiencing a technical issue with one of our external partners in Ghana. Because of this, some users may notice delays with collections and payouts. Our team is actively working with the provider to fix this quickly. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Ghana

Report: "[Zambia] Service Alert: Intermittent Failures on Payment Collections"

Last update
identified

Dear Valued Customer, We are experiencing a temporary issue with one of our external payment providers, which may affect collections for some customers in Zambia. Our team is investigating the matter and working closely with the provider to fix it quickly. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Zambia

Report: "[Nigeria] Service Alert: Intermittent Card Transaction Issues"

Last update
identified

Dear Valued Customer, We are currently experiencing intermittent issues with card transactions due to a disruption with one of our external payment partners. As a result, some users may encounter failed payments. Our team is actively investigating this with the provider to get everything working smoothly. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Nigeria

Report: "[Nigeria] Service Alert: Intermittent Delays on NGN Bank Transfers"

Last update
identified

Dear Valued Customer, We are currently experiencing intermittent timeouts with NGN payouts due to a temporary issue with our external payment partner. Some transactions may fail or take longer than usual, but our team is actively working with them to resolve this quickly. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Nigeria

Report: "[Nigeria] Service Alert: Intermittent Card Transaction Issues"

Last update
identified

Dear Valued Customer, We are currently experiencing intermittent issues with card transactions due to a disruption with one of our external payment partners. As a result, some users may encounter failed payments. Our team is actively investigating this with the provider to get everything working smoothly. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Nigeria

Report: "[Ghana] Service Alert: Disruptions to Account Generation Services"

Last update
identified

Dear Valued Customer, We are currently experiencing an issue with a third-party partner that is affecting the creation of new static and dynamic accounts. Due to this, some users may see delays or errors when trying to generate virtual accounts. Our team is working closely with the provider to fix this as quickly as possible. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Ghana

Report: "[Nigeria]] Service Alert: Name Enquiry Service Interruption"

Last update
identified

Dear Valued Customer, An unexpected issue with an external partner is causing disruptions to Name Enquiry service. This error is only impacting a portion of our users right now. We are investigating the cause and pushing for a speedy resolution. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Nigeria

Report: "[Nigeria] Service Alert: Issues with Collections"

Last update
identified

Dear Valued Customer, We are currently experiencing a disruption affecting USSD collections due to a glitch with our third-party provider. Some users may experience failed transactions at this time, Our team is actively investigating to get this fixed. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Nigeria

Report: "[Uganda] Service Alert: Delayed Mobile Money Payouts"

Last update
identified

Dear Valued Customer, We are experiencing a technical issue with our external payment provider in Uganda, which is causing delayed payouts. Some users may face failed or pending transactions at this time. Our team is investigating the issue to get everything back to normal as quickly as possible. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Uganda

Report: "[Ivory Coast] Service Alert: Temporary Mobile Money Disruption"

Last update
identified

Dear Valued Customer, We are currently facing an issue with our external payment partner in Ivory Coast, which is affecting mobile money transactions for some users. Our team is investigating the cause and working on a quick fix. We apologize for the inconvenience and thank you for your patience. Affected Services: Affected Markets: Ivory Coast

Report: "[Kenya] Service Alert: KES Payout Delays"

Last update
identified

Dear Valued Customer, We are currently facing an issue with one of our third-party payment providers, which may affect KES payouts for some users. Our team is investigating and working quickly on a fix. We apologize for the inconvenience and thank you for your patience Affected Services: Affected Markets: Kenya

Report: "[Kenya] Service Alert: KES Payout Delays"

Last update
identified

Dear Valued Customer, We are currently facing an issue with one of our third-party payment providers, which may affect KES payouts for some users. Our team is investigating and working quickly on a fix. We apologize for the inconvenience and thank you for your patience Affected Services: Affected Markets: Kenya