Flutterwave Incident History

1. resolvedSep 11 · 06:41 UTC

   Dear Valued Merchants, We experienced a service disruption with collections and bills payment on our Egypt rail. Services have been fully restored and all collections are now processing as expected. We sincerely apologize for the inconvenience caused. Thank you for your patience and continued trust.

Reported by Flutterwave on their status page.

1. resolvedSep 10 · 13:23 UTC

   We are pleased to inform you this issue has been resolved Thank you for your patience and understanding

Reported by Flutterwave on their status page.

1. resolvedSep 10 · 12:09 UTC

   We are please to inform you this issue has been resolved Thank you for your patience and understanding

Reported by Flutterwave on their status page.

1. resolvedSep 9 · 09:50 UTC

   Dear Valued Merchants, Please be informed we experienced a brief service disruption on MTN Rwanda which impacted Collections and Payouts, this has been fully resolved. We sincerely apologize for any inconvenience caused and appreciate your patience and understanding. Affected Services: Affected Markets: Rwanda

Reported by Flutterwave on their status page.

1. resolvedSep 9 · 07:48 UTC

   Dear Valued Merchants, We had an issue on September 8, 2026, that impacted collections in Ghana through Nsano. This issue has now been fully resolved, and all related services are back to normal operations. Thank you for your patience and understanding. Affected Services: Affected Markets: Ghana

Reported by Flutterwave on their status page.

1. resolvedSep 8 · 12:48 UTC

   Dear Valued Merchants, The service disruption affecting Mobile Money collections and payouts in Zambia has been fully resolved. We sincerely apologize for any inconvenience caused and appreciate your patience and understanding. Affected Services: Affected Markets: Zambia

Reported by Flutterwave on their status page.

1. resolvedSep 8 · 07:13 UTC

   Dear Valued Merchant, Please be informed that we experienced a temporary service disruption on MTN Rwanda, which impacted collections and payouts on the rail. This has been successfully resolved and all services on rail are processing normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding. Affected Services: Affected Markets: Rwanda

Reported by Flutterwave on their status page.

1. resolvedSep 7 · 07:47 UTC

   Dear Valued Merchant, We experienced a service downtime on the Zynle Zambia rail affecting Mobile Money collections and payouts. The issue has now been fully resolved, and all services are back to normal processing. We apologize for any inconvenience caused. Thank you for choosing Flutterwave Affected Services: Affected Markets: Zambia

Reported by Flutterwave on their status page.

1. resolvedSep 4 · 17:19 UTC

   We are pleased to inform you that the issue affecting the creation of GHS virtual accounts for Pay With Bank Transfer has been resolved. All services are back to normal operation. We apologize for any inconvenience caused and appreciate your patience. Affected Services: Affected Markets: Ghana

Reported by Flutterwave on their status page.

1. identifiedSep 4 · 14:25 UTC

   Dear Valued Merchant, Some merchants may currently be unable to create GHS virtual accounts for Pay With Bank Transfer (PWBT). The issue has been escalated to the affected service provider, and we are awaiting further feedback as we work towards restoring normal service. We apologize for the disruption and appreciate your patience and understanding. Affected Services: Affected Markets: Ghana

Reported by Flutterwave on their status page.

1. resolvedSep 4 · 12:39 UTC

   We are pleased to inform you that the service disruption with USD transfers preventing some customers from completing transactions has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: US

Reported by Flutterwave on their status page.

1. resolvedSep 4 · 12:38 UTC

   We are pleased to inform you that the service disruption with USD transfers preventing some customers from completing transactions has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: US

Reported by Flutterwave on their status page.

1. resolvedSep 4 · 12:15 UTC

   We are pleased to inform you that the disruption impacting RWF transactions has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: Rwanda

Reported by Flutterwave on their status page.

1. resolvedSep 4 · 09:49 UTC

   Dear Valued Merchant, Some merchants may have experienced difficulties processing ZAR payments, resulting in unsuccessful or delayed transactions. The issue was traced to a disruption with our service provider and has since been resolved, with ZAR payment now operating normally. We appreciate your patience and understanding while this was being addressed, and we apologize for any inconvenience the disruption may have caused. Affected Services: Affected Markets: South Africa

Reported by Flutterwave on their status page.

1. resolvedSep 4 · 06:56 UTC

   We are pleased to inform you that the issues that affected card transactions and other services have been resolved. We are monitoring the situation closely to ensure continued stability. Thank you for your patience and understanding. Affected Services: Affected Markets: Global

Reported by Flutterwave on their status page.

1. resolvedAug 31 · 22:53 UTC

   We are pleased to inform you that the degradation affecting SMS OTP delivery for Ghanaian Cedi (GHS) transactions has been successfully resolved. Thank you for your patience and understanding.

Reported by Flutterwave on their status page.

1. resolvedAug 31 · 22:48 UTC

   We are pleased to inform you that the disruption affecting Name Enquiry and Notification services has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: Global

Reported by Flutterwave on their status page.

1. resolvedAug 29 · 06:27 UTC

   We are pleased to inform you that the disruption affecting Mobile Money service in Ghana has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: Ghana

Reported by Flutterwave on their status page.

1. ResolvedAug 29 · 06:27 UTC

   We are pleased to inform you that the disruption affecting Mobile Money service in Ghana has been successfully resolved. Thank you for your patience and understanding.Affected Services: Affected Markets: Ghana

Reported by Flutterwave on their status page.

1. resolvedAug 29 · 06:25 UTC

   We are pleased to inform you that the intermittent disruption affecting Mobile Money in Senegal has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: Senegal

Reported by Flutterwave on their status page.

1. resolvedAug 29 · 06:25 UTC

   We are pleased to inform you that the intermittent disruption affecting Mobile Money in Senegal has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: Senegal

Reported by Flutterwave on their status page.

1. ResolvedAug 29 · 06:25 UTC

   We are pleased to inform you that the intermittent disruption affecting Mobile Money in Senegal has been successfully resolved. Thank you for your patience and understanding.Affected Services: Affected Markets: Senegal

Reported by Flutterwave on their status page.

1. resolvedAug 29 · 06:24 UTC

   We are pleased to inform you that the intermittent service disruption affecting Mobile Money in Cameroon has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: Cameroun

Reported by Flutterwave on their status page.

1. resolvedAug 29 · 06:24 UTC

   We are pleased to inform you that the intermittent service disruption affecting Mobile Money in Cameroon has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: Cameroun

Reported by Flutterwave on their status page.

1. ResolvedAug 29 · 06:24 UTC

   We are pleased to inform you that the intermittent service disruption affecting Mobile Money in Cameroon has been successfully resolved. Thank you for your patience and understanding.Affected Services: Affected Markets: Cameroun

Reported by Flutterwave on their status page.

1. resolvedAug 28 · 16:15 UTC

   We are pleased to inform you that the intermittent disruption affecting GBP transactions has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: Europe

Reported by Flutterwave on their status page.

1. ResolvedAug 28 · 16:15 UTC

   We are pleased to inform you that the intermittent disruption affecting GBP transactions has been successfully resolved. Thank you for your patience and understanding.Affected Services: Affected Markets: Europe

Reported by Flutterwave on their status page.

1. resolvedAug 27 · 17:45 UTC

   We are pleased to inform you that the issue with Fidelity account generation has been successfully resolved. Thank you for your patience and understanding. Affected Services: Affected Markets: Nigeria

Reported by Flutterwave on their status page.

1. ResolvedAug 27 · 17:45 UTC

   We are pleased to inform you that the issue with Fidelity account generation has been successfully resolved. Thank you for your patience and understanding.Affected Services: Affected Markets: Nigeria

Reported by Flutterwave on their status page.

1. resolvedAug 26 · 12:08 UTC

   Test complete Affected Services: Affected Markets: Global

Reported by Flutterwave on their status page.

1. ResolvedAug 26 · 12:08 UTC

   Test completeAffected Services: Affected Markets: Global

Reported by Flutterwave on their status page.

1. CompletedAug 24 · 19:30 UTC

   The scheduled maintenance has been completed.

Reported by Flutterwave on their status page.

1. InvestigatingAug 24 · 13:50 UTC

   Dear Valued Merchant,We are currently experiencing a temporary service degradation affecting SMS OTP delivery for Ghanaian Cedi (GHS) transactions.As a result, some of your customers may experience delays or failures when attempting to complete transactions requiring SMS verification.Our technical team is actively working with our SMS service provider to resolve the issue as quickly as possible and restore normal operations.We sincerely apologize for any inconvenience this may cause to your operations. We will provide another update as soon as the issue is resolved.

Reported by Flutterwave on their status page.

1. resolvedAug 21 · 11:00 UTC

   We are pleased to inform you that the disruption affecting 9PSB name verification service has been successfully resolved. Thank you for your patience and understanding

Reported by Flutterwave on their status page.

1. ResolvedAug 21 · 11:00 UTC

   We are pleased to inform you that the disruption affecting 9PSB name verification service has been successfully resolved.Thank you for your patience and understanding

Reported by Flutterwave on their status page.

1. identifiedAug 20 · 13:51 UTC

   Please note that transactions are currently being routed through alternative channels, and the impact has been mitigated.

Reported by Flutterwave on their status page.

1. UpdateAug 20 · 13:51 UTC

   Please note that transactions are currently being routed through alternative channels, and the impact has been mitigated.

Reported by Flutterwave on their status page.

1. resolvedAug 20 · 11:58 UTC

   The issue impacting recipient name verification has been successfully resolved. Thank you for your patience and understanding

Reported by Flutterwave on their status page.

1. ResolvedAug 20 · 11:58 UTC

   The issue impacting recipient name verification has been successfully resolved. Thank you for your patience and understanding

Reported by Flutterwave on their status page.

1. resolvedAug 20 · 10:50 UTC

   The issue affecting Payment Link processing has been resolved. Merchants can now complete payments through Payment Links as expected. We apologize for the disruption and appreciate your patience.

Reported by Flutterwave on their status page.

1. ResolvedAug 20 · 10:50 UTC

   The issue affecting Payment Link processing has been resolved. Merchants can now complete payments through Payment Links as expected.We apologize for the disruption and appreciate your patience.

Reported by Flutterwave on their status page.

1. resolvedAug 17 · 15:06 UTC

   We are pleased to inform you that the intermittent disruption affecting Mobile Money transactions in Ghana has been successfully resolved. Thank you for your patience and understanding.

Reported by Flutterwave on their status page.

1. ResolvedAug 17 · 15:06 UTC

   We are pleased to inform you that the intermittent disruption affecting Mobile Money transactions in Ghana has been successfully resolved.Thank you for your patience and understanding.

Reported by Flutterwave on their status page.

1. resolvedAug 15 · 07:06 UTC

   We are pleased to inform you that the disruption affecting transactions processed through Worldpay has been successfully resolved. Thank you for your patience and understanding.

Reported by Flutterwave on their status page.

1. ResolvedAug 15 · 07:06 UTC

   We are pleased to inform you that the disruption affecting transactions processed through Worldpay has been successfully resolved.Thank you for your patience and understanding.

Reported by Flutterwave on their status page.

1. resolvedAug 13 · 22:54 UTC

   We are pleased to inform you that the disruption affecting F4B login has been successfully resolved. Thank you for your patience and understanding.

Reported by Flutterwave on their status page.

1. resolvedAug 12 · 16:38 UTC

   We are pleased to inform you that the intermittent disruption affecting KES collections has been successfully resolved. Thank you for your patience and understanding.

Reported by Flutterwave on their status page.