Flatfile Status

Flatfile is currently operational with all systems functioning normally.

Last checked Jun 13, 2026 6:37 AM UTC from Flatfile's official status page

Incident History

Showing incidents from the last 15 days

Jun 10, 2026

Report: "Elevated API latency on US prod"

Last update Jun 10, 2026 @ 5:28 PM UTC

resolvedJun 10, 2026 @ 5:28 PM UTC

Timestamp: 16:46 UTC to 17:25 UTC

Report: "File Extraction Error (UK)"

Last update Jun 10, 2026 @ 5:00 PM UTC

resolvedJun 10, 2026 @ 5:00 PM UTC

Retroactive: Occurred Tue Jun 9, 2026 16:48:14 UTC to Wed Jun 10, 2026 12:02 UTC , Resolved

May 29, 2026

Report: "File Upload - Unsupported File Type"

Last update May 29, 2026 @ 5:11 PM UTC

resolvedMay 29, 2026 @ 5:10 PM UTC

2026-05-29 13:45 UTC to 14:12 UTC Customers experienced intermittent failures when uploading and processing workbook files. The issue was traced to elevated resource utilization on internal processing workers, which caused a backlog in our job queue and prevented files from completing extraction. Our team identified the problem, restarted the affected services, and confirmed full restoration of functionality. We are implementing infrastructure improvements to prevent recurrence under similar load conditions.

Report: "File Upload - Unsupported File Type"

Last update May 29, 2026 @ 5:06 PM UTC

resolvedMay 29, 2026 @ 5:06 PM UTC

2026-05-28 23:14 UTC to 2026-05-29 00:19 UTC Customers experienced intermittent failures when uploading and processing workbook files. The issue was traced to elevated resource utilization on internal processing workers, which caused a backlog in our job queue and prevented files from completing extraction. Our team identified the problem, restarted the affected services, and confirmed full restoration of functionality. We are implementing infrastructure improvements to prevent recurrence under similar load conditions.