Files.com Status

Files.com is currently operational with all systems functioning normally.

Last checked Jun 13, 2026 3:00 AM UTC from Files.com's official status page

Incident History

Showing incidents from the last 15 days

Jun 5, 2026

Report: "SFTP Login Failures for ed25519 key-based authentication only in all regions"

Last update Jun 5, 2026 @ 5:51 PM UTC

resolvedJun 5, 2026 @ 3:00 PM UTC

We resolved an incident on the Files.com platform that caused SFTP logins using ed25519 SSH keys for authentication to fail. This incident impacted a small portion of users on our platform. Only SFTP, and only key-based logins using ed25519 keys were impacted by this incident. No other services or authentication types were effected. This incident occurred between from 17:13 UTC on 6/4/26 and 15:12 UTC 6/5/26, and was fully resolved by a code deploy. We will provide a detailed postmortem and RCA for this incident.