F5 Status

Our investigation confirmed that the DNS service remained fully operational throughout the observed timeframe, and no actual service impact occurred. We would like to inform you that this incident has now been closed. We apologize for any confusion this may have caused and appreciate your understanding.

We’d like to inform you that the DNS service was incorrectly displayed as ‘down’ on the Statuspage between May 5, 10:23 UTC and May 6, 9:58 UTC due to a cosmetic UI issue. Our team has verified that the service remained fully operational throughout this period. The status has now been corrected to reflect the actual availability, although it may take a short while for the update to be fully visible across the Statuspage. We apologize for any confusion this may have caused and appreciate your understanding

The issue affecting the F5 Distributed Cloud Global Log Receiver has been resolved. All XC Console core services remains fully operational, and the incident is now closed. Please contact support if you continue to experience any issues.

The F5 Distributed Cloud team has confirmed that Global Log Receiver processing has fully recovered and returned to normal operations. Both live logs and backfill logs are now being generated and accessible within the XC Console. This ensures users can effectively access and audit activities as needed. As previously communicated, all XC Console core services remained fully functional throughout the duration of this event. This maintained the reliability and integrity of the platform in a steady state. To further reinforce stability, proactive monitoring will continue to ensure Global Log Receiver services operate as usual. If any issues arise, users are encouraged to contact the F5 support team for assistance. We sincerely appreciate your continued trust in F5.

F5 Distributed Cloud customers may experience a delay in GLR log streaming. Our teams have identified the issue and are actively working to recover the service and restore normal log delivery as soon as possible. Please note that there is no traffic interruption, and all core XC Console services remain fully operational. We will continue to provide updates as recovery efforts progress and more information becomes available. We appreciate your patience and understanding.

F5 Distributed Cloud customers may experience a delay in GLR log streaming. Our teams are actively investigating the Global Log Receiver functionality. Please note that there is no traffic interruption and all core XC Console services remain fully operational. We will share further updates as more information becomes available. We appreciate your patience and understanding.

This advisory is to inform you that we are currently investigating reports of service degradation affecting Global Logs Receiver (GLR). We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 2:52 PM UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

Following a scheduled maintenance window on June 6th 2026 at 14:00 UTC, we identified a performance degradation caused by false positives in rate-limiting policies. Our teams were immediately engaged, and corrective actions were taken to resolve the issue. The incident was resolved at 18:00 UTC and all systems are now operating normally. We sincerely apologize for any inconvenience caused and appreciate your patience as we worked to resolve the issue.