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F5 Incident History

Major Outage

cloud.f5.com 10 components

checked Sep 11, 2026 2:41 PM UTC · F5's official status page

F5 is down.

F5 is experiencing a major outage significantly impacting service availability.

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F5 incident history

14 reports published by F5 in the last 30 days · 4 still open

When F5 breaks, it is typically resolved in 3h 2m — median across 18 resolved incidents over 90 days.

September 11, 2026

Incident Advisory: INC-20260911-510

Ongoing · last update
  1. monitoringSep 11 · 12:36 UTC

    The F5 Distributed Cloud team would like to inform you that the service provider issue in Querétaro, Mexico region is resolved. Our service remains stable and we will continue to monitor the environment to ensure reliability and stability. If you experience any issue, please contact F5 Support for further assistance.

Reported by F5 on their status page.

Incident Advisory: INC-20260911-509

Last update
  1. resolvedSep 11 · 07:41 UTC

    The F5 Distributed Cloud team can confirm that the issue affecting the DNS service has been fully resolved. We sincerely appreciate your patience and understanding throughout this event. All services are now operating as expected.

Reported by F5 on their status page.

Service Degradation in New York (NY2) region - INC-20260910-508

Ongoing · last update
  1. monitoringSep 11 · 06:39 UTC

    The traffic issue in our New York (NY2) region has been resolved. Traffic levels have returned to normal. We are pleased to confirm that all core services remained operational throughout this event. Our F5 Distributed Cloud team is continuing enhanced monitoring efforts to proactively ensure ongoing stability, performance, and service reliability. Thank you for your continued support.

Reported by F5 on their status page.

September 7, 2026

F5 Distributed Cloud - Service Degradation - CDN Configuration Propagation Delay - INC-20260907-506

Last update
  1. resolvedSep 7 · 12:02 UTC

    We are pleased to confirm that the issue affecting the CDN configuration propagation has been fully resolved after the fix was successfully deployed. After a period of monitoring, we have confirmed that all affected services have been restored and are operating normally, with no further impact anticipated. We sincerely appreciate your patience and understanding throughout the resolution process. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team. If you have any questions or need assistance, please contact our Support team: - Email support: support@cloud.f5.com - Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931 Thank you for your patience and understanding. Sincerely, F5 Distributed Cloud

Reported by F5 on their status page.

September 6, 2026

Incident Advisory: INC-20260905-505

Last update
  1. resolvedSep 6 · 07:54 UTC

    The issue affecting Cloud LMA Global Log Receiver (GLR) has been resolved. Impact was limited to a single customer, who was engaged directly throughout the investigation and resolution process. There was no impact to customer traffic, and all Distributed Cloud Console services remained fully operational. We will continue to monitor the platform to ensure service stability. Thank you for your continued support and trust in F5.

Reported by F5 on their status page.

September 5, 2026

F5 Distributed Cloud - Service Degradation - Delay in Access Logs and Global Log Receiver - INC-20260904-504

Last update
  1. resolvedSep 5 · 00:36 UTC

    We are pleased to confirm that the issue has been fully resolved. All affected services have been restored and are operating normally, with no further impact anticipated. We sincerely appreciate your patience and understanding throughout the resolution process. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team. If you have any questions or need assistance, please contact our Support team: - Email support: support@cloud.f5.com - Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931 Thank you for your patience and understanding. Sincerely, F5 Distributed Cloud

Reported by F5 on their status page.

September 2, 2026

Informational: New Regional Edge Site — Seoul, South Korea (sel1-kr)

Ongoing · last update
  1. monitoringSep 2 · 20:50 UTC

    Dear Valued Customers, F5 Distributed Cloud Expands Global Footprint into Seoul, South Korea. We are pleased to announce the launch of a new Regional Edge (RE) cluster in Seoul, South Korea (sel1-kr), further expanding the F5 Distributed Cloud global network. This new point of presence strengthens our coverage in East Asia. The Seoul, South Korea RE site delivers: 1. Reduced latency for customers and end users in Seoul, South Korea. 2. Improved application performance through localized traffic processing closer to end users. 3. Full feature parity with all existing RE sites. Go-Live Schedule: 8 September 2026 at 08:00 UTC To ensure uninterrupted connectivity between the F5 Distributed Cloud PoP in Seoul, South Korea and your origin infrastructure, please update your firewall allowlists to include the network range 159.60.186.0/24 prior to the go-live date. If you have any questions or concerns, please do not hesitate to contact us at support@cloud.f5.com.

Reported by F5 on their status page.

September 1, 2026

Informational: New Regional Edge Site — Mexico

Last update
  1. resolvedSep 1 · 19:19 UTC

    Mexico Regional Edge site is now live

Reported by F5 on their status page.

F5 Distributed Cloud - Service Degradation - Network - Dallas (DAL3) - INC-20260831-501

Last update
  1. resolvedSep 1 · 01:28 UTC

    The F5 Distributed Cloud team has concluded the monitoring period for the traffic and services impacted by this incident. Services remained stable and operating normally throughout this period, and the incident is now considered resolved. We appreciate your patience and understanding throughout this event and remain committed to continuously improving the reliability of our services. Thank you for your continued trust in F5.

Reported by F5 on their status page.

August 25, 2026

Incident Advisory: INC-20260825-499

Ongoing · last update
  1. investigatingAug 25 · 23:19 UTC

    This advisory is to inform you that we are currently investigating reports of service degradation affecting Network Traffic in WES and MB2. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 08/25/2026, 23:07 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

Reported by F5 on their status page.

F5 Distributed Cloud - Service Degradation - AI powered Web Application Firewall - INC-20260825-498

Last update
  1. resolvedAug 25 · 17:44 UTC

    The F5 Distributed Cloud team had successfully resolved the issue affecting AI powered Web Application Firewall, we can confirm that no further impact was observed and all services are operating normally. Our teams have validated system stability. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.

Reported by F5 on their status page.

August 24, 2026

F5 Distributed Cloud - Service Degradation - Delay in Access Logs and Global Log Receiver - INC-20260824-497

Last update
  1. resolvedAug 24 · 22:54 UTC

    We are pleased to confirm that the service degradation previously affecting the Global Log Receiver and the delay in Access Log streaming have been fully resolved. All services are now fully recovered and functioning as expected. Following service restoration, our engineering teams have maintained close monitoring of the platform to ensure ongoing stability, and no further issues have been detected. As noted in our previous updates, there was no traffic interruption, and all core F5 Distributed Cloud Console services remained fully operational throughout the duration of this incident. This incident is now considered closed. Thank you for your patience and support. Sincerely, F5 Distributed Cloud

Reported by F5 on their status page.

August 21, 2026

F5 Distributed Cloud - Service Degradation- Regional Edge- NewYork (NY8)- INC-20260821-495

Last update
  1. resolvedAug 21 · 10:02 UTC

    The F5 Distributed Cloud team has successfully resolved the issue of the New York Regional Edge. After thorough monitoring, we can confirm that no additional impact has been observed. We appreciate your patience and understanding while we worked to resolve this matter. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.

Reported by F5 on their status page.

August 14, 2026

Incident Advisory: INC-20260814-494

Last update
  1. resolvedAug 14 · 19:03 UTC

    The F5 Distributed Cloud team can confirm that the issue affecting the Paris (PA4) Regional Edge and the Global Log Receiver (GLR) service has been fully resolved. We sincerely appreciate your patience and understanding throughout this event. All services are now operating as expected.

Reported by F5 on their status page.