eVoice Incident History

This incident has been resolved.

We are currently investigating a service disruption affecting voice calling for some customers. The issue was caused by an unexpected failure within a portion of our voice infrastructure, which may have resulted in intermittent call failures or an inability to place or receive calls. Our engineering team has identified the cause and is actively working to restore full service as quickly as possible. We will continue to provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience while we work to resolve the issue.

We experienced a service degradation affecting our SMS notification system, which resulted in multiple system notifications being sent to customers' eVoice numbers. The issue has been identified and resolved, and SMS notifications have returned to normal operation.