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eSIM Go Incident History

Operational

esim-go.com ↗7 components

checked Oct 23, 2026 3:02 PM UTC · eSIM Go's official status page

eSIM Go is up and running.

eSIM Go is currently operational with all systems functioning normally.

All components operational

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eSIM Go incident history

10 reports published by eSIM Go in the last 30 days

When eSIM Go breaks, it is typically resolved in 12h 17m — median across 1 resolved incidents over 30 days.

October 23, 2026

4G connection issues on Orange networks: all profiles

Last update
  1. resolvedOct 23 · 10:28 UTC

    Status: Sorted 4G is working normally again on Orange networks in Europe and Morocco, on all profiles. The fault was on the Orange network, and it has been fixed. What to do: If any end users switched networks by hand, they may now turn automatic network selection back on in the eSIM’s network settings if they wish. Nothing else is needed at your end.

Reported by eSIM Go on their status page.

October 21, 2026

Critical PHP security vulnerability: action recommended

Last update
  1. resolvedOct 23 · 14:26 UTC

    The eSIM Go platform is not impacted by this issue, so we are closing this incident. The information on the issue is still here: https://www.php.net/archive/2026.php#2026-10-21-5 If any system you use to connect to eSIM Go runs on PHP, update it to a patched version now if you haven’t already. If you see activity in your eSIM Go account that you didn’t generate, rotate your eSIM Go API keys and passwords, and contact your account manager or our support team straight away.

Reported by eSIM Go on their status page.

October 9, 2026

Saudi Arabia connectivity: Profile 5 (89353)

Last update
  1. resolvedOct 9 · 12:52 UTC

    Data on Profile 5 in Saudi Arabia looks to be working normally again. Traffic has returned to normal levels. What to do If any of your end users are still seeing patchy or no data, please reach out to our Support Team so we can check their connection. What comes next There will be no further updates. This incident is resolved.

Reported by eSIM Go on their status page.

September 29, 2026

eSIM Go Maintenance

Last update
  1. CompletedOct 6 · 12:00 UTC

    The scheduled maintenance has been completed.

Reported by eSIM Go on their status page.

September 24, 2026

Planned maintenance: Profiles 2 & 3 (89320) | Infrastructure maintenance

Last update
  1. CompletedOct 5 · 07:00 UTC

    The scheduled maintenance has been completed.

Reported by eSIM Go on their status page.

September 23, 2026

Planned maintenance: Profiles 2 & 3 (89320) | Roaming platform upgrade | Day 4

Last update
  1. CompletedOct 1 · 15:00 UTC

    The scheduled maintenance has been completed.

Reported by eSIM Go on their status page.

Planned maintenance: Profiles 2 & 3 (89320) | Roaming platform upgrade | Day 3

Last update
  1. CompletedSep 30 · 15:00 UTC

    The scheduled maintenance has been completed.

Reported by eSIM Go on their status page.

Planned maintenance: Profiles 2 & 3 (89320) | Roaming platform upgrade | Day 2

Last update
  1. CompletedSep 29 · 15:00 UTC

    The scheduled maintenance has been completed.

Reported by eSIM Go on their status page.

Planned maintenance: Profiles 2 & 3 (89320) | Roaming platform upgrade | Day 1

Last update
  1. CompletedSep 28 · 15:00 UTC

    The scheduled maintenance has been completed.

Reported by eSIM Go on their status page.

September 17, 2026

Payment gateway: Elevated card refusals

Last update
  1. resolvedOct 20 · 08:10 UTC

    Card payments for balance top-ups in the portal are working normally again. What happened: The issue was caused by our payment provider putting stricter fraud prevention measures in place. There was an initial spike in failed payments but, after a period of monitoring, our data now shows payments have returned to normal. What to do: You shouldn't see any further issues but if you do, please reach out the eSIM Go Support team as normal.

Reported by eSIM Go on their status page.