eSIM Go Incident History
eSIM Go is currently undergoing maintenance to improve system performance, security, and reliability.
Incident History
Showing incidents from the last 15 days
Report: "Elevated API Errors"
Last updateDear Partners, we are now observing no new errors and believe this incident is now resolved. If you are still experiencing any issues, please do not hesitate to reach out to our support team. We apologise for any inconvenience this caused.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We're experiencing an elevated level of Order API errors related to Profile 2 and Profile 3. We're currently investigating.
Report: "eSIM Go Maintenance"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dear Partners,We will be introducing enhancements and performance improvements to the eSIM Go API and Portal.There is no expected impact or downtime during this window, and all operations are expected to work as normal.Please note there will be no requirement for you to alter your integrations before, during or after this change.