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EmploymentHero Incident History

Degraded

employmenthero.com ↗8 top-level components

checked Nov 3, 2026 1:22 AM UTC · EmploymentHero's official status page

EmploymentHero has disruptions affecting HR Software.

1 of 28 components currently reports a disruption.

Operational: Payroll Software - Australia, Payroll Software - New Zealand, Payroll Software - Malaysia.

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EmploymentHero incident history

12 reports published by EmploymentHero in the last 30 days · 1 still open

When EmploymentHero breaks, it is typically resolved in 2h 27m — median across 5 resolved incidents over 30 days.

November 2, 2026

Error Saving Management Notes

Ongoing · last update
  1. investigatingNov 2 · 23:40 UTC

    We are investigating an issue affecting Management Notes. Some customers may be unable to create and save Management Notes and receive an error "Create Management notes failed!". We will provide an update as soon as we have more information.

Reported by EmploymentHero on their status page.

October 27, 2026

Users unable to load expense management

Last update
  1. resolvedOct 27 · 07:21 UTC

    This incident has been resolved

Reported by EmploymentHero on their status page.

Users unable to load expense management

Last update
  1. ResolvedOct 27 · 07:21 UTC

    This incident has been resolved

Reported by EmploymentHero on their status page.

HR Platform currently experience a 504 error

Last update
  1. resolvedOct 27 · 07:21 UTC

    This incident has been resolved

Reported by EmploymentHero on their status page.

HR Platform currently experience a 504 error

Last update
  1. ResolvedOct 27 · 07:21 UTC

    This incident has been resolved

Reported by EmploymentHero on their status page.

October 25, 2026

Investigating: Issue accessing employee files

Last update
  1. resolvedOct 26 · 04:24 UTC

    The issue affecting users accessing employee files via the HR platform has been resolved. If you are still experiencing problems, please contact our support team.

Reported by EmploymentHero on their status page.

Investigating: Issue accessing employee files

Last update
  1. ResolvedOct 26 · 04:24 UTC

    The issue affecting users accessing employee files via the HR platform has been resolved. If you are still experiencing problems, please contact our support team.

Reported by EmploymentHero on their status page.

October 14, 2026

Users are encountering an error message when submitting timesheets on the Employment Hero Work App

Last update
  1. resolvedOct 14 · 23:06 UTC

    The issue affecting submitting timesheets on the EH work app has been resolved. If you are still experiencing problems, please contact our support team

Reported by EmploymentHero on their status page.

Users are encountering an error message when submitting timesheets on the Employment Hero Work App

Last update
  1. ResolvedOct 14 · 23:06 UTC

    The issue affecting submitting timesheets on the EH work app has been resolved. If you are still experiencing problems, please contact our support team

Reported by EmploymentHero on their status page.

October 13, 2026

Users are unable to access expense claims and management

Last update
  1. resolvedOct 13 · 07:50 UTC

    The issue affecting users accessing expense claims and expense management has been resolved. If you are still experiencing problems, please contact our support team

Reported by EmploymentHero on their status page.

October 6, 2026

Candidates are unable to view/open offer letters

Last update
  1. resolvedOct 6 · 05:14 UTC

    The issue affecting offer letters has been resolved. If you are still experiencing problems, please contact our support team.

Reported by EmploymentHero on their status page.

Candidates are unable to view/open offer letters

Last update
  1. ResolvedOct 6 · 05:14 UTC

    The issue affecting offer letters has been resolved. If you are still experiencing problems, please contact our support team.

Reported by EmploymentHero on their status page.