EmploymentHero Incident History
EmploymentHero is currently operational with all systems functioning normally.
Last checked Jul 30, 2026 11:10 PM UTC from EmploymentHero's official status page
Incident History
Showing incidents from the last 15 days
Report: "Pay Runs not loading employee data"
Last updateresolved
This incident has been resolved.
identified
We are continuing to work on a fix for this issue.
identified
The businesses impacted are those where a leave category has been deleted but is still being referenced within a pay run (for example, where a leave request has been applied using that deleted leave category). As a temporary workaround, restoring the deleted leave category will allow the pay run to load successfully.
investigating
We are aware of instances where employee data is not loading in the pay run and are looking into this as a matter of priority.