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emerchantpay Incident History

Operational

emerchantpay.com ↗6 components

checked Sep 11, 2026 1:31 PM UTC · emerchantpay's official status page

emerchantpay is up and running.

emerchantpay is currently operational with all systems functioning normally.

All components operational

Email only. No password. No card.
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emerchantpay incident history

2 reports published by emerchantpay in the last 30 days · 1 still open

When emerchantpay breaks, it is typically resolved in 1h 5m — median across 1 resolved incidents over 90 days.

September 1, 2026

Emerchantpay - Genesis Gateway - Temporary SEPA service disruption

Ongoing · last update

  1. investigatingSep 1 · 10:45 UTC

    Dear partner, Please be advised that a temporary external processing issue was identified at 08:40 UTC. Our detailed analysis has shown abnormal behaviour of an external provider, which is affecting partially the processing of SEPA transactions. We appreciate your understanding, and please accept our apologies for any inconvenience caused. Kind Regards, Emerchantpay Tech Support team

Reported by emerchantpay on their status page.

August 27, 2026

Emerchantpay - Genesis Gateway - Temporary service disruption

Last update

  1. resolvedAug 27 · 01:58 UTC

    Dear customer, We can confirm that as of 00:50 UTC, the external issue that was affecting partially the payment processing, is now resolved. After thorough investigation, we identified that the slow response times were caused by intermittent timeouts from our external card processor. We are actively following up with them to receive the root cause for the slow response times. All affected services are now fully operational. We appreciate your understanding, and please accept our apologies for any inconvenience caused. Should you have any questions or require further assistance, please do not hesitate to contact our Tech Support team at tech-support@emerchantpay.com. Kind Regards, Emerchantpay Tech Support team

Reported by emerchantpay on their status page.