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Dropbox Incident History

Operational

dropbox.com ↗12 components

checked Sep 11, 2026 3:02 AM UTC · Dropbox's official status page

Dropbox is up and running.

Dropbox is currently operational with all systems functioning normally.

All components operational

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Dropbox incident history

5 reports published by Dropbox in the last 30 days · 1 still open

When Dropbox breaks, it is typically resolved in 6h 43m — median across 5 resolved incidents over 90 days.

September 9, 2026

Some customers are unable to access certain website routes and features.

Last update

  1. resolvedSep 9 · 22:35 UTC

    This incident has been resolved.

Reported by Dropbox on their status page.

September 4, 2026

Customer support via telephone may be unavailable for some users

Last update

  1. resolvedSep 4 · 05:02 UTC

    This incident has been resolved.

Reported by Dropbox on their status page.

September 3, 2026

Paper sharing may not be working as expected

Ongoing · last update

  1. investigatingSep 3 · 22:32 UTC

    Some users may be unable to share Paper docs. We are working to fix the problem as quickly as we can. We’ll share another update shortly.

Reported by Dropbox on their status page.

August 26, 2026

Some Dropbox Protect features are not working correctly

Last update

  1. resolvedAug 26 · 11:01 UTC

    This incident has been resolved.

Reported by Dropbox on their status page.

August 21, 2026

Dropbox is not working as expected for some users

Last update

  1. resolvedAug 21 · 15:12 UTC

    This incident has been resolved.

Reported by Dropbox on their status page.